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error code (code: 200). Failed to take off
2328 5 2019-3-29
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Sky Surfer
lvl.1
Flight distance : 81378 ft
Maldives
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Hi,

Can someone please help. I got a Mavic Air which wouldn't take off.
Its giving me the message "error code (code: 200). Failed to take off. Check the USB connection with aircraft. Contact DJI Support if this error persists after restarting"

Have updated the software using DJI assistant 2 and still no progress

Thanks

2019-3-29
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DJI Stephen
Super Moderator

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Hello and good day Sky Surfer. I am sorry to know that you are having this issue with your DJI Mavic Air. Can you please try to re-insert the USB cable of the Remote Controller; then remove USB cable of the aircraft and SD card; finally restart the aircraft. After this process if the issue will still persist then it appears that this issue needs to be diagnosed by our team. You can contact our support team to start up a repair case by using this link: https://www.dji.com/support. Thank for your support.
2019-3-30
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Sky Surfer
lvl.1
Flight distance : 81378 ft
Maldives
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DJI Stephen Posted at 3-30 07:13
Hello and good day Sky Surfer. I am sorry to know that you are having this issue with your DJI Mavic Air. Can you please try to re-insert the USB cable of the Remote Controller; then remove USB cable of the aircraft and SD card; finally restart the aircraft. After this process if the issue will still persist then it appears that this issue needs to be diagnosed by our team. You can contact our support team to start up a repair case by using this link: https://www.dji.com/support. Thank for your support.

I'm confused, when u said "remove USB cable of the aircraft", why should i be plugging a USB cable to the aircraft for flight in the first place other then to transfer data.
2019-3-30
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fans7e0d9bc7
lvl.1

United States
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Lol u right about that
2019-7-12
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cutis
Captain
Flight distance : 1007756 ft
United States
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Stephen referred to original profess "chk usb conn of the drone"
the issue stems from mal-sdcard and or mal usbC user usage of the drone
djigo4 flags it chk'ing camera works recording capabilities unsatisfactory
did user damage these two ports of the drone interface digitally?
2019-7-13
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RookiePilotCGN
lvl.1
Germany
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Hi, I have exactly the same error and I‘m also confused what USB cable to the aircraft you are talking about. Can you explain this?
3-24 03:42
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