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how to find serial number on OSMO Pocket - can't scan QR code
14067 11 2019-3-31
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Adrian Smythe
New
Australia
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I am trying to enter my Serial number for my OSMO Pocket and can't find my "Shield" card...
Tried scanning the QR code but none of my phones can read it ... It is poorly placed on the bottom of the camera that has a textured finish to it. I have registed the camera already and want to purchase the extra 'Shield' warranty.
Where do I get the Serial Number?
2019-3-31
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Udo13
First Officer
Flight distance : 257188 ft
Germany
Offline

Without smartphone, only on Pocket display.
Swipe down, click on gear, swipe left, device info
Ok
2019-3-31
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Adrian Smythe
New
Australia
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Udo13 Posted at 3-31 01:03
Without smartphone, only on Pocket display.
Swipe down, click on gear, swipe left, device info
Ok

Thanks Heaps!
I was pulling out my hair... and I don't have much left!
2019-3-31
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Udo13
First Officer
Flight distance : 257188 ft
Germany
Offline

Adrian Smythe Posted at 3-31 01:12
Thanks Heaps!
I was pulling out my hair... and I don't have much left!

Have fun with the Pocket and have a nice Sunday
2019-3-31
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DJI Stephen
DJI team
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Hello and good day Adrian Smythe. Thank you for reaching out and for the inquiry. Udo13 is correct please follow the instruction given on post #2 to for you to be able to get the serial number of your DJI Osmo Pocket. If you have any other inquiries or concern with DJI. Please feel free to post it here at DJI Forum. We are all here to help you. Thank you.
2019-3-31
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Wiz33
Captain
Flight distance : 35994 ft
  • >>>
United States
Online

probably a bit late but the S/N is also on the box sleeve of the oldstyle box and on the bottom of the new style box.
2019-3-31
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djiuser_pEc4VHWASk1w
New

Russia
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Добрый день! Дело в том, что у меня украли камеру osmo plus и некоторых продавцов на интернет досках прошу скинуть серийный номер для того чтобы сверить с номером на коробке, но я не до конца понимаю где находится сам серийный номер на камере
2019-10-20
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djiuser_P2x1HC73GEGY
New

United States
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Udo13 Posted at 3-31 01:03
Without smartphone, only on Pocket display.
Swipe down, click on gear, swipe left, device info
Ok

Can the serial number be accessed using smartphone connection?
2019-12-2
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djiuser_P2x1HC73GEGY
New

United States
Offline

Udo13 Posted at 3-31 01:03
Without smartphone, only on Pocket display.
Swipe down, click on gear, swipe left, device info
Ok

Can the serial number be accessed using smartphone connection?
2019-12-2
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Oh-no
Second Officer
Hong Kong
Offline

djiuser_P2x1HC73GEGY Posted at 12-2 02:34
Can the serial number be accessed using smartphone connection?

Yes, at Mimo live view, click the four squares icon, then 'about' , you can see device SN
2019-12-2
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Udo13
First Officer
Flight distance : 257188 ft
Germany
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But this is another number than on the Mavic Mini on the backside of the Batterie cover
Only this is the correct number for DJI Refresh.

I don‘t know why they have two different numbers.
2019-12-2
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F*y/DjI
New

Austria
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Udo13 Posted at 3-31 01:03
Without smartphone, only on Pocket display.
Swipe down, click on gear, swipe left, device info
Ok

Hi,
this means:
I cannot register/use my today´s bought OSMO ACTION without Android-device?
Please, help needed...
The "register now – screen" locks my cam!
2019-12-3
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