thatfilmguy
lvl.1
United Kingdom
Offline
|
DJI Susan Posted at 4-8 00:50
Thanks for getting back to us. Recently we have received some feedback about the tightness of the Focus Wheel's knob, and in response to this, we have optimized the user experience and operation accuracy by adjusting the Ronin-S Focus Wheel's degree of tightness accordingly. Please do not worry, as the tightness does not affect the Focus Wheel's function. Hope for your understanding.
I believe you are misunderstanding the problem. There is nothing wrong with the tightness of the wheel!
The problem is that the focus is not pulling at all, despite me turning the wheel dozens of times to get just 1 stop of focus.
Can you please explain what the problem is and how I can fix it? This has nothing to do with the tightness of the wheel - it is not tight at all - it is very smooth! Look at the camera screen, nothing is changing in terms of focus! |
|