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DJI Go 4 app is missing from Google play store
1562 8 4-1 21:11
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OllieMP2Aus
lvl.2
Australia
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Hi i tried to see if there are any dji go 4 app updates on google play and I can't find the app anymore. I have tried looking in my downloaded apps list / installed list / searching google play etc but all i can find is the one for "before phantom 4" and not the current normal app.
I am certain that it is currently missing from google play - i even just did a google search and the link to app on the google play store gave an error.
what is going on? there doesn't seem to be any threads about this yet.


4-1 21:11
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DJI Susan
Administrator

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Hi OllieMP2Aus, just to verify, have you tried to scan the QC code to download the App? Does it work? You may check and have a try.
For the Google Play issue, I've reported to our engineers to check and will keep you updated. Sorry for the inconvenience caused.
DJI GO 4.png
4-1 23:21
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djiuser_siEw11ehDRuO
lvl.1

United States
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The link to the app is fine but how will we get updates if the Google Play is not working.
4-2 04:48
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maddox
Captain
Malaysia
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Ya that's weird
4-2 06:58
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djiuser_siEw11ehDRuO
lvl.1

United States
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djiuser_siEw11ehDRuO Posted at 4-2 04:48
The link to the app is fine but how will we get updates if the Google Play is not working.

Now the Google App takes me to the app DJI GO 4-For drones since P4. Is this supposed to replace the original app DJI GO 4 and my phone wants me to update to the DJI GO 4-For drones since P4 even though it is the same version (4.3.14)as my original app. Can you explain what is going on?
4-2 11:49
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DJI Susan
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Update: We just got an update from the team that an old version of DJI GO 4 was removed from the Google Play store because it did not meet newer Android requirements with regards to receiving SMS for communication purposes. Even though DJI Go 4 does not require SMS communication, we have to meet Android standards. We have fixed the issue now, you can search DJI GO4 V4.3.14 in google play now. Thanks for your feedback!
4-2 20:15
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DJI Susan
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djiuser_siEw11ehDRuO Posted at 4-2 04:48
The link to the app is fine but how will we get updates if the Google Play is not working.

Hi there, please kindly refer to the update from 6#, this has been fixed, you may try to reinstall the App and see whether it works.
4-2 20:16
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OllieM2P-Aus
lvl.2
Australia
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Thanks - working again.
4-5 20:17
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djiuser_wL2unpfSnVoo
New

South Africa
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Good afternoon. I have a Samsung 3 Tablet and I'm trying to find the DJI Go 4 app, but when I search on Google play store all that comes up in the search results are DJI Go - For products before P4. I have done a factory reset on my Tab, it also has the latest software and google play sore is also up to date. Plz advise, thanking you in advance.
7-2 04:57
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