DJI Mindy
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fans6f17e31d Posted at 5-16 21:34
Scammed: I also have been scammed by DJI. I purchased a Mavic Pro last week and requested expedited delivery. Rovic, their internal consultant told me that it was not possible and to rather cancel the order with him, which i did. He did not cancel it and it was delivered three day later to a Hotel where I no longer was. He had three to four days to send an email to the courier to cancel or redirect the items. His excuse "I do not work 24/7" What a disgrace
Hi there, you have our sincere apologies for the unpleasant experience with our customer service, I managed to get your order number and email records, your frustration has been escalated to the higher-level team for a better follow up, we will have someone to contact you soon, please wait patiently, thank you. |
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