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nik1975
Second Officer
Flight distance : 4980008 ft
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Switzerland
Online

How can I change the old email adress?
My old was be hacked and I don’t can restore it ....
4-5 11:44
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nik1975
Second Officer
Flight distance : 4980008 ft
  • >>>
Switzerland
Online

i dont like to loose my account ....
4-5 11:55
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DJI Stephen
Super Moderator

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Hello and good day nik1975. Thank you for reaching out and for the inquiry. The activated email can not be changed, but if you change another email, you can register it first and then log in on the DJI Go 4 application. Please take note that the flight records you had cannot be synchronized to the new e-mail account. In addition the email that you used to register the unit will be bounded to the aircraft and the flight records are bound to the specific email as well that has been used while flying the drone. Thank you.
4-5 11:59
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ausemailsupport
New

India
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Hello nik1975, Hope you doing well.  If you lost your old gmail account or Hacked gmail account. so your first work is recover your gmail password. If you not to done recover your gmail account so contact our expert team toll free +1-800-764-884.
4-16 22:18
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