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Mavic 2 Pro - Activation Issue - Error Code (1112)
2131 21 2019-4-6
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Niederrheiner
lvl.3
Germany
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Hi all,

just want to activate my brandnew Mavic 2 Pro.
During the last step, "confirming the account" and mailadress, the DJI Go4 App
connect the server... nothing happens... after pushing blue button to synchronize
it appears a window with:
Activation canceled, Error "task activation cade (1112)

read a lot in the forum, try activate by several devices, reinstall DJI Go 4,
reset everything and try it again... nothing helps :-(

any ideas ??

Looking forward for a fast helpful hint.

Thank you.
2019-4-6
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi Niederrheiner, my sincere apologies for all the trouble that it caused. Please provide me the serial number of your drone, your user's DJI account and your proof of purchase via PM so that I can check what is the main reason of this. Again, sorry for the inconvenience and appreciate your understanding. Thank you.  
2019-4-6
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FLYINHASS
Second Officer
Flight distance : 21975 ft
Switzerland
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Hi Niderrheiner, using wifi to this task?
2019-4-6
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clk3
lvl.3
  • >>>
United States
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I ran into the same problem but figured it out-I needed to update my Go4 app to the latest. Once I updated the app.....BINGO!
2019-4-6
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Niederrheiner
lvl.3
Germany
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FLYINHASS Posted at 4-6 11:02
Hi Niderrheiner, using wifi to this task?

hi Flyinhass,
tried with wifi and LTE... same result....
2019-4-6
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Niederrheiner
lvl.3
Germany
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clk3 Posted at 4-6 12:59
I ran into the same problem but figured it out-I needed to update my Go4 app to the latest. Once I updated the app.....BINGO!

hi CLK3,
thanks, but because it my first drone, i download the app for IOS yesterday the first time, so i imagine that it will be the latest version ?!
2019-4-6
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Niederrheiner
lvl.3
Germany
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DJI Paladin Posted at 4-6 10:23
Hi Niederrheiner, my sincere apologies for all the trouble that it caused. Please provide me the serial number of your drone, your user's DJI account and your proof of purchase via PM so that I can check what is the main reason of this. Again, sorry for the inconvenience and appreciate your understanding. Thank you.

Just Sent you a pm
2019-4-7
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Received with thanks! Please let me know if you need further assistance. Cheers!
2019-4-7
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Niederrheiner
lvl.3
Germany
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DJI Paladin Posted at 4-7 09:50
Received with thanks! Please let me know if you need further assistance. Cheers!

Thanks, but maybe some missunderstanding topics... just sent you new PM
2019-4-7
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Niederrheiner Posted at 4-7 10:15
Thanks, but maybe some missunderstanding topics... just sent you new PM

My apologies for the misunderstanding. I already forwarded this to our designated team. Please wait for an update. Thank you.
2019-4-7
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Niederrheiner
lvl.3
Germany
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Hello all, thanks for your support !!!

In the meanwhile, the issue was checked by the global and german DJI team. Unfortunately it was not really successful for me....

I was cheated by a con artist, who faked the official invoice of one of the biggest DJI certified Reseller in Germany in a perfect way.
No signs of a fake, only a phone call and the comparison of invoice number and the specified address shows the cheating. And she
sells my a brand new M2P in unopened box for a realistic price... and this drone was stolen during the shipment from the reseller
to the end customer....

For everybody who will get in contact will the error code (1112) during activation, That means that the serial number is blocked
by the the DJI System, beacuse this drone is marked with the Status "Lost or Stolen"!!!!

Bad for me, but the police and prosecuting attorney is already informed .... and hopefully they will catch the cheat.

Once again, thanks to all...
2019-4-8
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Али Абдурагимов
New

Russia
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DJI Paladin Posted at 4-6 10:23
Hi Niederrheiner, my sincere apologies for all the trouble that it caused. Please provide me the serial number of your drone, your user's DJI account and your proof of purchase via PM so that I can check what is the main reason of this. Again, sorry for the inconvenience and appreciate your understanding. Thank you.

Привет, такая же проблема код 1112, помоги решить пожалуйста
2019-4-24
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Marek-Est
First Officer
Flight distance : 515794 ft
Finland
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Али Абдурагимов Posted at 4-24 00:34
Привет, такая же проблема код 1112, помоги решить пожалуйста

I think you need to write english(Я думаю, что вам нужно писать по-английски.)
2019-4-24
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fansf2778999
New

United States
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My mavic 2 pro is doing the same thing during activation error code 1112
2019-6-14
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Niederrheiner
lvl.3
Germany
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fansf2778999 Posted at 6-14 14:44
My mavic 2 pro is doing the same thing during activation error code 1112

ok, that means, you drone is locked by dji, because its listed as stolen.... return to your seller...
2019-6-16
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djiuser_idTQhjAVLtSY
lvl.1

Hungary
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DJI Paladin Posted at 4-6 10:23
Hi Niederrheiner, my sincere apologies for all the trouble that it caused. Please provide me the serial number of your drone, your user's DJI account and your proof of purchase via PM so that I can check what is the main reason of this. Again, sorry for the inconvenience and appreciate your understanding. Thank you.

Hello,
There is an error 1112 when we try to connect the DJI, When I looked up on the internet it says because the drone can be lost or stolen, and it was lost from the delivery company  when we purchase it on the amazon, but after a month it was found it and the amazon deal with the issue, please see attached the  screenshot of the receipt about  purchased items from the amazon. Can you please help to sort out the issue because I want to start to use it as soon as possible.
CMIT ID: 2018AP3184
My DJI account is manescu193@yahoo.com

For contact please use the above email address.

Thank You

Kind Regards,
Robert Manescu
2019-11-4
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djiuser_idTQhjAVLtSY
lvl.1

Hungary
Offline

DJI Paladin Posted at 4-6 10:23
Hi Niederrheiner, my sincere apologies for all the trouble that it caused. Please provide me the serial number of your drone, your user's DJI account and your proof of purchase via PM so that I can check what is the main reason of this. Again, sorry for the inconvenience and appreciate your understanding. Thank you.

Hello,
There is an error 1112 when we try to connect the DJI, When I looked up on the internet it says because the drone can be lost or stolen, and it was lost from the delivery company  when we purchase it on the amazon, but after a month it was found it and the amazon deal with the issue, please see attached the  screenshot of the receipt about  purchased items from the amazon. Can you please help to sort out the issue because I want to start to use it as soon as possible.
CMIT ID: 2018AP3184
My DJI account is manescu193@yahoo.com

For contact please use the above email address.

Thank You

Kind Regards,
Robert Manescu
2019-11-4
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DJI Paladin
Super Moderator
Flight distance : 318 ft

Offline

djiuser_idTQhjAVLtSY Posted at 11-4 08:40
Hello,
There is an error 1112 when we try to connect the DJI, When I looked up on the internet it says because the drone can be lost or stolen, and it was lost from the delivery company  when we purchase it on the amazon, but after a month it was found it and the amazon deal with the issue, please see attached the  screenshot of the receipt about  purchased items from the amazon. Can you please help to sort out the issue because I want to start to use it as soon as possible.
CMIT ID: 2018AP3184

I am sorry for the trouble. For us to help you further kindly please send me the serial number of the said drone though PM. For us to be able to assists and help you further. Again I am very for the inconvenience and thank you for the understand.
2019-11-4
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djiuser_idTQhjAVLtSY
lvl.1

Hungary
Offline

DJI Paladin Posted at 11-4 08:57
I am sorry for the trouble. For us to help you further kindly please send me the serial number of the said drone though PM. For us to be able to assists and help you further. Again I am very for the inconvenience and thank you for the understand.

Hello can I please ask you to contact me on my email address to can forward for you the emails what I have from one of your college and was failing to help and all the time give me the same paste copy email all the time
Or please leave for me your email address
Manescu193@yahoo.com
2019-11-25
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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djiuser_idTQhjAVLtSY Posted at 11-25 06:09
Hello can I please ask you to contact me on my email address to can forward for you the emails what I have from one of your college and was failing to help and all the time give me the same paste copy email all the time
Or please leave for me your email address
Manescu193@yahoo.com

Hi. Thank you for the additional information and I am sorry to know about this matter. The best thing I can do is to forward your email address to the designated DJI department who caters email support. Again I am very sorry for this trouble and thank you for the trouble.
2019-11-26
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djiuser_idTQhjAVLtSY
lvl.1

Hungary
Offline

Hello can someone in all this DJI can help me with my problem I try for more then one mount to resolve my problem and nothing
Amazon not refund me anything DJI keep send me to them with no results
I don’t really want to believe I lost 1600£ pound just because I have a late delivery
This it’s absolutely ridiculous I’m gonna try to found a legal way to go after this case
I can’t not take anymore this excuses one costumer service told me was los other costumer service tell me was stolen from depo it’s unacceptable something like and nobody contact with me to really found a solution I can’t even get in contact with a supervisor or someone able to help me
Such a expensive product and really poor service
2019-11-29
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djiuser_idTQhjAVLtSY
lvl.1

Hungary
Offline

Hello i just want to say it’s really ridiculous what happened with me and with my DJI experience I buy a very expensive product mavic pro 2 , and how I said in previous messages DJI lock my drone because Amazon delivered late when I receive the drone I contact amazon and they put me to talk with DJI for unlocking all the prices with DJI take more then one mount and on the and they put me to go back to amazon for replace or refund and like that I did , but guess Amazon refuse my refaund or replace because I contact them 30 day , so In all this time Amazon and DJI send me from one to the other and when the guaranty period expire they just told they can’t do nothing so just was a game to pas more then 30 day
So with my all insist nobody do nothing and I lost more then 1500£
And I have a product locked
Thank you Amazon and DJI
2019-12-4
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