DJI Gamora
Administrator
Online
|
Defik Posted at 4-11 11:26
Only my controller has been updated because of my drone don't had any report or something like that that a newer firmware available was. I'm using it with a Huawei Mate 10 pro and haven't any troubles before.
Must said that I was Very pleased with my drone till now on.
Hi, Good day Defik. Thank you for the additional information. Upon checking here in regards to the mobile device that you are using. I am sorry to say that the Huawei Mate 10 is still not recommended. Actually, there is a possibility that the Huawei Mate 10 will work, however, since it's not yet optimized with the Phantom 3 Advanced and with the DJI GO application we cannot guarantee the stability of the Huawei Mate 10 when in use with the said device and with the said application. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any problem. If the remote controller firmware upgrade failed, try with another mobile device on the recommended device list and conduct upgrade again. You can refer to the list of the compatible device here:
In addition, We highly recommend checking the drone's firmware if it has the latest firmware since if remote controller firmware version v1.6.0 or newer must be used with the latest aircraft firmware.
Also, the status LED is green after an upgrade, press the C1 and C2 buttons and camera settings dial at the same time to power on the remote controller. Launch the DJI GO app, download upgrade package under Overall Status. Then upgrade the remote controller again.
c. Press the C1, C2 and Shutter button at the same time. Power off and then power on the remote controller. Link the remote controller to the aircraft. Check whether there is image transmission. Thank you for your understanding. Keep us posted on the latest progress for us to further help you with this concern. Thanks!
|
|