DJI Stephen
DJI team
Offline
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Hello and good day kameel. I am sorry to know what happened to your previous flight with your DJI Mavic Air. I would recommend you contact our support team to start up a ticket: https://www.dji.com/support?site=brandsite&from=nav . We have the professional team who would do their best to find out the reason of the incident and then the corresponding resolution would be provided. Please note that DJI will not perform data analysis for cases occurring after the expiry of the warranty period; otherwise, valid charges will apply. Thank for your support. |
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