Hello i bought new mavic 2 zoom yesterday ... i upgrade him to new soft ver do all calibrate but..... there is no color option in camera ( foto, video ) .. there is but only ----none8 on 10 times i cant change Auto to manual ... i cant use raw.. jpg... or raw/jpg ..... i tray now downgrade to last soft and instal new one more time but where can be a problem?

Hi. we're sorry to know about this situation. I would like to ask what is the model of your mobile device? Have you tried to delete and re-install the application? Please save important files and sync the flight records prior to delete the application. You may provide us with a screenshot of this situation for further help. Thank you for continued support.

DJI Tony Posted at 4-22 14:55
Hi. we're sorry to know about this situation. I would like to ask what is the model of your mobile device? Have you tried to delete and re-install the application? Please save important files and sync the flight records prior to delete the application. You may provide us with a screenshot of this situation for further help. Thank you for continued support.

I have similar problems with the last update:
- sometimes when I power-on the device, the app told me "Inconsistent firmware found". Many times I have updated but the message is still there
- the camera can not focus when I zoom-in more than 35 mm more or less
- the AF switch to manual e continue zoom in /zoom out every 5/6 seconds

:-(

DJI Tony Posted at 2019-4-22 14:55
Hi. we're sorry to know about this situation. I would like to ask what is the model of your mobile device? Have you tried to delete and re-install the application? Please save important files and sync the flight records prior to delete the application. You may provide us with a screenshot of this situation for further help. Thank you for continued support.

hi, do know why my camera couldn't zoom. how do i fix it..? pls help