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Where is the Activation option?
2459 11 2019-4-22
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Dragonfyr
Second Officer
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Hi guys,

I tried to activate my Mavic Pro the other day, but think I entered the code wrong... (doh! lol). Yesterday I got a 150m height restriction! Couldn't find the activation option again.

All the video's / tutorials i've looked at just talk about the first time using my mavic, which it isn't.

So wondering where in the menu is the activation process?

Thanks.
Gary / MrDragonfyr
2019-4-22
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Dragonfyr
Second Officer
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Uninstalling the app and reinstalling, see if that works... will update shortly
2019-4-22
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Dragonfyr
Second Officer
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Nope, that didn't work. Still require help
2019-4-22
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FatherXmas
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Do not know if this would help, but it won't hurt,  connect it to your PC with the Assistant 2 program and do a factory reset.
2019-4-22
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Dragonfyr
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FatherXmas Posted at 4-22 05:48
Do not know if this would help, but it won't hurt,  connect it to your PC with the Assistant 2 program and do a factory reset.

Arghhh a factory reset? Surely there has to be an easier way, like, a menu option? lol
2019-4-22
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A J
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When referring to 'activating the drone' this occurs when you buy a brand new drone and after switching it on for the first time the app assigns the drone to your DJI account by following a preset activation process which you need to complete to initiate the 12-month warranty. This only happens once after the first time it is turned on by the first owner and is not an option to turn on/off in the app. Once activated, the drone will not be able to be reactivated by a new owner but may be flown by the new owner using his/her own DJI account and device. The warranty expires one-year from the date of the activation.
2019-4-22
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DJI Tony
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Hi, we're sorry for the troubles that it caused. If the Mavic Pro is brand new, the first time you connects your DJI GO 4 app on the aircraft, the application would automatically prompt for the Activation. May we know what code are you referring for further assistance? You may refer to the video tutorial for the activation of the Mavic Pro. Please keep us posted on the latest progress.

2019-4-22
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Dragonfyr
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Ahh ok, sorry for the confusion, guys.

I am referring to the flight restriction part. I received a text message from 'TAOVIP' with the exact following (minus the code)... '[DJI]Verification PIN: XXXXXX'

But when i added it in the DJI app, it said the code was wrong, and then vanished / or I closed it. (I was on top of a big hill, looking down into a valley, so I didn't need to go much higher anyway).

But as I say, when I flew, it said I had a 150m height restriction.

This help? Hope it does.
EDIT: I do not require help with the initial setup of my Mavic Pro. I'm not a new flyer. I've flown drones for a few years.

Thanks
2019-4-22
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DAFlys
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Dragonfyr Posted at 4-22 11:20
Ahh ok, sorry for the confusion, guys.

I am referring to the flight restriction part. I received a text message from 'TAOVIP' with the exact following (minus the code)... '[DJI]Verification PIN: XXXXXX'

Have you tried to change the max height in settings?  You have to explicitly agree to anything over 122m for USA and UK.

TAOVIP text messages are usually to unlock NFZ's so his might not be related to your height but it all depends on where you were flying.
2019-4-23
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Dragonfyr
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DAFlys Posted at 4-23 00:21
Have you tried to change the max height in settings?  You have to explicitly agree to anything over 122m for USA and UK.

TAOVIP text messages are usually to unlock NFZ's so his might not be related to your height but it all depends on where you were flying.

Yea, the problem the other day was an area i've flown in a few months ago, maybe even a year ago, so the area may have had a NFZ applied since then.. I'll check to see if it comes up around my home area and let you know..
EDIT: So tried it at home (25 miles away from previous location) and I didn't get any warnings or limits set. Will update this as of when I try outside.
2019-4-23
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Dragonfyr
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Dragonfyr Posted at 4-23 09:29
Yea, the problem the other day was an area i've flown in a few months ago, maybe even a year ago, so the area may have had a NFZ applied since then.. I'll check to see if it comes up around my home area and let you know..
EDIT: So tried it at home (25 miles away from previous location) and I didn't get any warnings or limits set. Will update this as of when I try outside.

Update.

Think this only applied to the location as there was a flight path nearby. Haven't had the prompt since.
2019-6-8
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DAFlys
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In the UK you should not fly above 120m or 400ft.
2019-9-26
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