hallmark007
Captain
Flight distance : 9812789 ft
Spain
Offline
|
Well low and behold, I sent my RC back to dji because 5D button fell off, received a bill for €125 for the repair, cost of the button €1.65 and basically the rest to fit it, I paid good money for my SRC and I expected warranty to cover this, I didn’t snag button in anything I didn’t accidentally break it off , I was using the Remote in the field, not using the 5D button looked down and it was gone, there are other cases on here and Mavic pilots of similar happening so I’m not the first, but it’s a strange warranty that doesn’t cover this in a unit 6/7 weeks old, dji sells it’s RC with no protection offered ie case etc.
I will not be paying this bill and have asked that the case be reviewed and escalated .
If there are any moderators here than can help, my case Number is . CAS-2942526-Z2N7B0 |
|