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Cannot Connect Go Share to My iPhone X
5948 22 2019-4-26
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pnelson3
lvl.2
Flight distance : 267326 ft
United States
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I have tried numerous times to connect my Smart Controller to my iPhone X using Go Share so I can transfer images. When attempting to make the initial connection by reading the QR code on the SC, I consistently get the following "Connection Failed" warning in DJI Go 4 on my iPhone w/ instructions that are not helpful (looks like a coding error). I have tried restarting everything. I reloaded DJI Go 4 on my iPhone, checked to make sure that I can get a solid network connection from my SC (I can), and when trying to connect manually through Go Share, no WiFi service from the SC comes up in the iPhone's list of networks, so I can't even make the connection manually.
Has anyone else had this problem and know of a solution?

File Apr 26, 11 58 42 AM.jpeg




2019-4-26
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pnelson3
lvl.2
Flight distance : 267326 ft
United States
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Sorry for the huge picture - my first post here - I'll know better next time
2019-4-26
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Dronie2
Captain
Flight distance : 1336365 ft
Spain
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Is Bluetooth connected?
2019-4-30
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yaron elram
lvl.4
Flight distance : 29035 ft
Israel
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I have this problem also with a phone samsung galaxy 8

Someone has a solution ?
2019-5-2
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wheeler
lvl.3
Flight distance : 422795 ft
United Kingdom
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Mine was connecting fine. But came to do some transfers today and it will not connect ? Deleted an reinstalled the Go4 app and factory reset the smart controller still won’t connect. Strange how it was fine two days ago ?
2019-5-5
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wheeler
lvl.3
Flight distance : 422795 ft
United Kingdom
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Been trying everything over the last couple of days to get Go share to connect to my IPhone x. I tried manual connection, two different iPhones an Android phone nothing. Then thought I’m going through this Smart controller section at a time slowly. I’m going through the menu for manual tethering noticed at the bottom 5Ghz clicked on that get an option of 2.4Ghz an 5Ghz changed it to 2.4Ghz and Sh1t a brick it works !!!
2019-5-7
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yaron elram
lvl.4
Flight distance : 29035 ft
Israel
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Allow an accurate explanation that after changing the settings in me still does not work.  Explain where to enter and what to change
2019-5-10
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wheeler
lvl.3
Flight distance : 422795 ft
United Kingdom
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yaron elram Posted at 5-10 13:45
Allow an accurate explanation that after changing the settings in me still does not work.  Explain where to enter and what to change

Settings, More...., Go Share, Set Go Share Hotspot, scroll down to select AP Band choose 2.4GHz band or 5GHz band. Hope that helps
2019-5-12
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Dronie2
Captain
Flight distance : 1336365 ft
Spain
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Thanks for the info, just in case...
2019-5-18
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Efrommel13
lvl.2
Flight distance : 73606 ft
Puerto Rico
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Can connect using the QR code, im using a s10 and nothing, the iPhone Xr worked. but not the s10, and i have used it before. is very odd.
2019-6-18
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djiuser_0wBf9d03io6w
lvl.1
Portugal
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I got the same problem!! Can’t use go share between my smart controller and iPhone! Help!!
2019-8-22
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fans701be579
lvl.1

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wheeler Posted at 5-12 06:52
Settings, More...., Go Share, Set Go Share Hotspot, scroll down to select AP Band choose 2.4GHz band or 5GHz band. Hope that helps

thank you that worked was a big help
2019-10-12
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fans701be579
lvl.1

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fans701be579 Posted at 10-12 13:12
thank you that worked was a big help

well it worked for an hour now back to square one its asking scan QR code which i do then get "connection failed"
2019-10-12
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djiuser_pJKT1wqiSCon
lvl.1

United States
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Resetting your network settings worked for me
2019-12-1
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Techsofter_Irl
lvl.1
Ireland
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wheeler Posted at 2019-5-7 15:46
Been trying everything over the last couple of days to get Go share to connect to my IPhone x. I tried manual connection, two different iPhones an Android phone nothing. Then thought I’m going through this Smart controller section at a time slowly. I’m going through the menu for manual tethering noticed at the bottom 5Ghz clicked on that get an option of 2.4Ghz an 5Ghz changed it to 2.4Ghz and Sh1t a brick it works !!!

Changing the setting to 2.4Ghz AP band sorted me out here too. Huawei Mate 20 Pro & SC even though the 20 pro supports 5ghz wifi.
2020-1-19
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AnthonyLauter
lvl.2
Flight distance : 74180 ft

South Africa
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wheeler Posted at 2019-5-7 15:46
Been trying everything over the last couple of days to get Go share to connect to my IPhone x. I tried manual connection, two different iPhones an Android phone nothing. Then thought I’m going through this Smart controller section at a time slowly. I’m going through the menu for manual tethering noticed at the bottom 5Ghz clicked on that get an option of 2.4Ghz an 5Ghz changed it to 2.4Ghz and Sh1t a brick it works !!!

You are an absolute genius. Thank you.
2020-2-2
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AnthonyLauter
lvl.2
Flight distance : 74180 ft

South Africa
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wheeler Posted at 2019-5-12 06:52
Settings, More...., Go Share, Set Go Share Hotspot, scroll down to select AP Band choose 2.4GHz band or 5GHz band. Hope that helps

You are an absolute genius. Thank you.
2020-2-2
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fansfed0fe28
lvl.1

United Kingdom
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wheeler Posted at 2019-5-12 06:52
Settings, More...., Go Share, Set Go Share Hotspot, scroll down to select AP Band choose 2.4GHz band or 5GHz band. Hope that helps

Genius! After pulling hair out for 3 days, this worked. Thank you.
2020-8-31
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DaMa
Captain
Flight distance : 585138 ft
  • >>>
Germany
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fansfed0fe28 Posted at 8-31 16:01
Genius! After pulling hair out for 3 days, this worked. Thank you.

I'll soon have nothing more to pull out ... I can't get it. Wireless with GO4 via QR no chance, but no problems with the iPhone camera. BT connection also problem-free. The image transfer with GoShare to an iPhone 8 - doesn't work !? No problem with a cable to the iMac. I give up ... and use the cable.
2020-10-7
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djiuser_Sl35FZt4QVcw
New

Italy
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wheeler Posted at 2019-5-7 15:46
Been trying everything over the last couple of days to get Go share to connect to my IPhone x. I tried manual connection, two different iPhones an Android phone nothing. Then thought I’m going through this Smart controller section at a time slowly. I’m going through the menu for manual tethering noticed at the bottom 5Ghz clicked on that get an option of 2.4Ghz an 5Ghz changed it to 2.4Ghz and Sh1t a brick it works !!!

You. Are. A. Saint!
2020-10-31
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djiuser_fwfS3C8dwsXA
New

United Kingdom
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Have you resolved issues??? I am trying to connect to an iPhone...... it is doing my head in
2020-11-29
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NickdotG
lvl.1
United States
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Check the setting in the Go-share app on your phone. Make sure it’s set to allow for the local network to be used

That fixed my problem
2020-12-12
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djiuser_P1Q1m8kgFr3I
New

United Kingdom
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wheeler Posted at 2019-5-12 06:52
Settings, More...., Go Share, Set Go Share Hotspot, scroll down to select AP Band choose 2.4GHz band or 5GHz band. Hope that helps

I was having the same problem connecting SC to iPhone 12 and this changing frequency tip solved the issue straight away. Many thanks Wheeler.
2-10 23:20
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