DJI will not reply!!! why???
970 5 2019-4-27
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Porkhunt
lvl.2
Flight distance : 1417 ft
Australia
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can not use racing goggles used once! they are NO GOOD and where I bought the they lied about the performance and connectivity! How about an answer!
2019-4-27
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Cetacean
Captain
Flight distance : 2528264 ft
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United States
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Aloha PH,

     Have you tried to use the DJI Goggles RE again?  Why do you say they do not work?  Have you used a USB cable to connect the goggles to your device?  Have you tried to use an HDMI cable?  Have you read the manual?  We need a description of the problem to help you solve the problem.

     Hope this helps!

Aloha and Drone On!
2019-4-27
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DJI Susan
Administrator
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Hi Porkhunt, we're sorry for the unpleasant experience. May we have more details of the Goggles RE issues do you refer to? We'd like to check the exact status and try our best to help.
Also, how did you contact our support? By phone, email or online chat? Could you provide us with your phone number or email address for further investigation? Thanks in advance!
2019-4-27
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Cetacean
Captain
Flight distance : 2528264 ft
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United States
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DJI Susan Posted at 4-27 01:31
Hi Porkhunt, we're sorry for the unpleasant experience. May we have more details of the Goggles RE issues do you refer to? We'd like to check the exact status and try our best to help.
Also, how did you contact our support? By phone, email or online chat? Could you provide us with your phone number or email address for further investigation? Thanks in advance!

Aloha Susan,

     Mahalo!

Aloha and Drone On!
2019-4-28
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DJI Susan
Administrator
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Cetacean Posted at 4-28 01:07
Aloha Susan,

     Mahalo!

You are welcome. Enjoy flying.
2019-4-29
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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That’s awesome... THANKS


RedHotPoker

2019-4-30
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