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Check for Update Fails
1662 2 2019-4-30
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HedgeTrimmer
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United States
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What's down with CrystalSky when checking for Updates?

Verified CrystalSky is connected to Internet using built-in Web browser.
When a "Check for Updates" is done, get following Note: "Failed to check firmware package.  Check your network and retry."

Powercycled CrystalSky.  Verified again CrystalSky was connected to Internet and could access several websites.
Still get same Note about Failed to check.

Even if there is not a firmware update for CrystalSky, it should still be able to access DJI's server and come back with no new updates available.

UPDATE: Hours later, still failing.  No problems getting to various websites using built-in browser.  One time, "Check for Updates" appeared to be connecting to DJI server then failed.



2019-4-30
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HedgeTrimmer
Captain
United States
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Added a rule to local router to log all outbound access to Internet by CrystalSky.

Verified rule was working using CrystalSky's builtin web browser.  Numerous log entries.
Tried "Check for Updates" five times, each time resulted in failure.  No outbound access was logged.

Repeated.  As before, log showed web browser accessing internet.  But no update attempts to access internet.

Appears CrystalSky's OS isn't performing update process, or update process is blocked by an OS setting.


2019-4-30
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HedgeTrimmer
Captain
United States
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Rather enlightening #1
" firmware updates on android and CS  have been broken since day one on the Mavic 2 …. 6 months now … and  STILL DJI have yet to bother fixing the problem.. "


Rather enlightening #2
"The Go4 update USED to work perfectly on Android until the release of  the mavic 2 but they broke it and havent bothered fixing it."

CS firmware update that came around time Mavic 2 was released, broke CS Updater?

2019-4-30
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