P3 Pro Not FLying ESC ERROR !!!!!! bahhhhhh
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chazers18
lvl.2
Flight distance : 9193 ft

France
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So Same Song Different Day.

Purchased a P3 Pro looking to do some massive airtime ground mapping in the USA as well as in Oversea Assignments. (yea why use a P3 and not the P4 RTK....) I have children and they eat all my extra $$$$

Did a power up and all the motors were happy and spinning and now the stupid thing is just a paper weight.

Unit is clean good Shape and IS throwing the dreaded ESC Error Restart and Call DJI.
I am not afraid of doing updates but I need the Update to clean this bird and get it in the air again.
DJI hope your listening!




2019-5-1
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DJI Gamora
Administrator

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Hi, good day chazers18. We're sorry for the trouble that this has caused. May I ask you if you experience any hard landing or a crash before? Also, can you please try to perform the firmware update of your DJI Phantom 3 Professional to see if you still receive the same exact error message. Please keep us posted on the latest updates for us to further isolate the problem. Thank you for your kind and understanding and have a good one.
2019-5-1
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Mark The Droner
First Officer
Flight distance : 2917 ft
United States
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I suggest you PM DJI Susan and ask for a P3P FW upgrade link
2019-5-1
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chazers18
lvl.2
Flight distance : 9193 ft

France
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Mark The Droner Posted at 5-1 15:52
I suggest you PM DJI Susan and ask for a P3P FW upgrade link

Thank you! I will start with that ASAP!
2019-5-4
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chazers18
lvl.2
Flight distance : 9193 ft

United States
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Hello Friends, I also have the Phantom 3 Pro (Menace)

I attempted to get it back in the air..... what a pain!

I have the  AC FW 1.11.30 Firmware


And when I attempt the install the following logs report


[00013005]========== 2019.11.14 10:53:38. boot(15) ============
[00013097]Packet [C:\P3X_FW_V01.11.0030.bin] detected, card sn [0x68231e1d].
[00013193]Packet upgrade start...

[00013286]Packet checking...
[00013388]Packet vlink 01.11.0030 <-> 01.11.0020.
[00013479]Record vlink 01.11.0020 <-> 01.11.0020 (flow = 0).
[00013574]Done.

[00013660]Version checking[1]...
[00013821][03 06][00] v2.4.20.50 -> v2.4.20.50
[00013981][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014087][04 00][00] v1.48.0.0 -> v1.48.0.0
[00014302][11 00][00] v1.8.0.0 -> v1.8.0.0
[00014498][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00014592][11 01][00] v1.8.0.0 -> v2.0.0.33
[00027198][12 00][00] device not detected.
[00039787][12 01][00] device not detected.
[00039946][12 02][00] v1.13.0.0 -> v1.13.0.0
[00040106][12 03][00] v1.13.0.0 -> v1.13.0.0
[00040351][15 00][00] v1.1.2.0 -> v1.1.2.0
[00040503][17 00][00] v1.1.1.7 -> v1.1.1.7
[00040701][17 01][00] v1.0.2.7 -> v1.0.2.7
[00040835][19 00][00] v255.255.255.254 -> v1.0.8.96
[00040933][01 00][00] v1.32.5432 -> v1.32.5432
[00041023][01 01][00] v1.32.5432 -> v1.32.5432
[00041140][08 00][00] v0.13.0.7 -> v0.13.0.7
[00041258][09 00][00] v4.1.0.0 -> v4.1.0.0
[00041458]Packet upgrade failed at version checking.

Some thing is not responding...

Thank you for your assistance.
2019-11-14
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Rigworker
Second Officer
Flight distance : 52303 ft
Canada
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chazers18 Posted at 11-14 13:55
Hello Friends, I also have the Phantom 3 Pro (Menace)

I attempted to get it back in the air..... what a pain!

[12 00][00] v1.10.0.0 -> v1.10.0.0      12 00 -> M1 ESC
[12 01][00] v1.10.0.0 -> v1.10.0.0      12 01 -> M2 ESC
[12 02][00] v1.10.0.0 -> v1.10.0.0      12 02 -> M3 ESC
[12 03][00] v1.10.0.0 -> v1.10.0.0      12 03 -> M4 ESC

It isn't seeing Motors 1&2
2019-11-14
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chazers18
lvl.2
Flight distance : 9193 ft

United States
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That is what that means! Is there a schematic to tell what the line codes mean? Thank you!
2019-11-15
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Rigworker
Second Officer
Flight distance : 52303 ft
Canada
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chazers18 Posted at 11-15 05:19
That is what that means! Is there a schematic to tell what the line codes mean? Thank you!

These are what I have.  There are a few missing.  If anyone knows what they are they could fill them in.


[00013324]Version checking[1]...
[00015557][01 00][00] v1.23.3419 -> v1.23.3419    01 00 -> Camera
[00015720][01 01][00] v1.23.3419 -> v1.23.3419    01 01 -> Camera
          [02 00] ?  ?
[00013417][03 05][00] v34.2.0.9 -> v34.2.0.9      03 05 -> Main Controller
[00013520][03 06][00] v2.3.0.13 -> v2.3.0.13      03 06 -> Main Controller
[00013590][04 00][00] v1.41.0.0 -> v1.41.0.0      04 00 -> Gimbal
          [05 00] ?  ?
          [06 00] ?  ?
          [07 00] ?  ?
[00015803][08 00][00] v0.12.0.4 -> v0.12.0.4      08 00 -> Air Encoder
[00013669][09 00][00] v1.7.0.3 -> v1.7.0.3        09 00 -> OFDM Air End
          [10 00] ?  ?
[00013815][11 00][00] v1.7.0.0 -> v1.7.0.0        11 00 -> Battery
[00013933][12 00][00] v1.10.0.0 -> v1.10.0.0      12 00 -> M1 ESC
[00014046][12 01][00] v1.10.0.0 -> v1.10.0.0      12 01 -> M2 ESC
[00014161][12 02][00] v1.10.0.0 -> v1.10.0.0      12 02 -> M3 ESC
[00014267][12 03][00] v1.10.0.0 -> v1.10.0.0      12 03 -> M4 ESC
          [13 00] ?  ?
          [14 00] ?  ?
[00015156][15 00][00] v1.1.2.0 -> v1.1.2.0        15 00 -> Air End USB Transmit
          [16 00] ?  ?
[00015266][17 00][00] v1.1.1.7 -> v1.1.1.7        17 00 -> Vision Positioning System
[00015403][17 01][00] v1.0.2.7 -> v1.0.2.7        17 01 -> VPS
          [18 00] ?  ?
[00015494][19 00][00] v1.0.8.96 -> v1.0.8.96      19 00 -> Air Base Band[02 00] ?
2019-11-15
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