DJI Stephen
DJI team
Offline
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Hello and good day. Thank you for reaching out and for the inquiry. Are you having any issues with the said remote controller? Juts a friendly reminder that we do not recommend doing a DIY repair on your DJI Phantom 4 Remote Controller. This can void the warranty of the said device and to avoid additional damage on the it as well. I would recommend you contact our support team to start up a ticket: https://www.dji.com/support?site=brandsite&from=nav . We have the professional team who would do their best to find out the reason and fix the said issue and then the corresponding resolution would be provided. Please note that the repair cost will depend on the warranty period of the said remote controller; otherwise, valid charges will apply. Thank for your support. |
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