Please select Into the mobile phone version | Continue to access the computer ver.
DJI Replacement Drone
174 2 5-3 17:32
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_MT5vyQTvTrka
lvl.1

United States
Offline

Hello, So I had my drone for about three weeks when I clipped a branch out front in my yard and it fell camera first on the ground. The camera and props were trashed. It was a horrible accident. But I was wondering if DJI sends a new drone since mine was so new. Thank you.
5-3 17:32
Use props
Hurley1718
Captain
Flight distance : 320082 ft
United States
Offline

I'm pretty sure they are all factory re-certified that they send out but I could be wrong.
5-3 17:35
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Hi there, sorry for the crash accident, per your description, the drone has been out of 15-calendar days-window, the drone can only be sent in for the repair service. Our repair center will need to evaluate the drone first and then the proper resolution will be provided, please contact our support team www.dji.com/support to start a ticket, thank you.
5-3 18:24
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules