ragsn_old_iron
lvl.1
Canada
Offline
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DJI Mindy Posted at 5-10 02:24
Hi ragsn_old_iron, sorry for the troubles on operating the Panorama, firstly, may I verify the firmware version of the Ronin-S, camera and your APP version? Did you try to re-install the APP to try again? Do you have other mobile phones to test? If the issue persists, please share us a screenshot of the Panorama page.
When the Ronin-S is balanced properly, the approximate working time would be 12 hours.
Firmware has been verified again for Ronin S, Samsung S9+, GH5; all are the latest iterations of firmware/software as per original post. I re-installed Ronin application on S9+ from Android storefront; still fails to fully integrate with Ronin S/GH5 in "Create" mode using "Panorama" as initially described; it only allows beginning and end of panorama range and initiates sequence through conclusion with arbitrary values applied and concealed from user regardless of lens attached.
I dug out an old Samsung S7 Active and installed the Ronin App from my Android library and paired with GH5 and Ronin S; the S7 Active works properly with all control settings available on GH5/Ronin S (sensor type, focal length, overlay, delay). The S9+ should not be on the compatible list for the Ronin S, however the S7 Active should. I have three screenshots, two being the S9+ and the third being the S7 Active within a few minutes using same gimbal/camera.
Additionally, I would venture the Ronin S battery lasts longer than twelve hours balanced, it is the GH5 that seems to have an accelerated depletion of battery power that I was concerned about from users experience.
Thank-you. |
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