brandalea
lvl.1
Canada
Offline
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DJI Susan Posted at 5-6 20:31
Hi there, sorry to read your post. Just to verify, what's the current version of the aircraft and controller? For the connection of DJI GO 4 and Remote Controller, you may change to another working cable to check (make sure only one port is plugged in, you may switch between the side port and bottom port). As for the linking RC, please kindly upload a short video of your operation, we'd like to check the exact status. Look forward to your reply.
Hi Susan, thx for your quick response. The product I’ve having trouble is the DJI Mavic 2 Pro. I am currently running aircraft and controller firmware version v01.00.04.00.
I’ve tried multiple cords and 2 different OS X devices with no luck. Please visit this link to see a video of my troubles. http://youtu.be/SIMf_Wtj8ts
Thank you I will await your response. |
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