Problem at startup!
854 7 2019-5-7
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andy10
lvl.4
Flight distance : 4585692 ft
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Slovenia
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Hi !

It seems ridiculous for me but suddenly I can't start my craft which was working with no issue for 2 years.
When I turn on RC and then AC everything is OK. Then suddenly appears the request for phone link and verification!? I've seen this never before.
It requests 'Mainland China telephone number' (I'm not from China nor ever have been there). I put in my phone number then ver code. I put usual code of my Google account.
It continuously reject this code. And having this request on the screen there is no way out and no RC input can be done.
Do somebody know how to overcome this stupid request which block the whole system. I tried to switch off and on again RC and AC same result.

It is even more wired as all worked normal just a few min ago. Then at second turn on this happened.

Thanks in advance!
2019-5-7
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Tried reinstalling the app?
2019-5-7
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andy10
lvl.4
Flight distance : 4585692 ft
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Slovenia
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How? I have build in screen P4P+ and this pops up just after the DJI logo.
2019-5-7
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Maybe an admin can help.
2019-5-7
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andy10
lvl.4
Flight distance : 4585692 ft
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Slovenia
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OK.
Admin. I'm still waiting for your help.
I really don't want to send the Phantom and RC back to DJI because of such stupid problem, but have no idea what to do.
Having P4P+ nothing can be done as that verification window don't let me in until I enter the code which I don't know. This code is for some telephone number verification.
And even more - it keep asking me to put in China mainland telephone number which is absolutely impossible as I have nothing in common with China and even less with their phone numbers?!
2019-5-7
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andy10
lvl.4
Flight distance : 4585692 ft
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Slovenia
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Still nothing!
Maybe a picture can help.

20190508_074009.jpg
20190508_074031.jpg
2019-5-7
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andy10
lvl.4
Flight distance : 4585692 ft
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Slovenia
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It would be really nice to get a word from administrator! Where are everybody?
2019-5-8
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andy10
lvl.4
Flight distance : 4585692 ft
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Slovenia
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Solved the problem! Happy!
2019-5-9
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