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Help - updated firmware now just beeps and is stuck in Chinese
2731 12 2019-5-7
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maxx4wd
lvl.1
Flight distance : 63655 ft
United States
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Can someone please help me...I just bought this P4 RTK unit - have used it for 2 mapping missions, got the e-mail that a firmware update is needed - started with just the controller and updated to the new firmware... as soon as it updated the controller constantly beeps when its on and everything is set to chinese.  the screen pops up immediately with the DJI logo and loads the android based OS - prompts me default app (all in Chinese) so I pick GS pro which is what I've used solely based on the blue icon I recognize and then a series of pop ups come up  but since they are in Chinese I have no idea what its asking and since I'm a Iphone guy with next to no experience with android I don't even know where to look for language settings on the propiotary device.  Also I'm sure its beeping for a reason but I don't know why - I have tried reloading the firmware to the remote 2x and it says its fine but I'm kind of in a holding pattern and I have jobs coming up in the next 2 days so I need to resolve this as quickly as possible...


Any help would greatly be appreciated.  


Thanks,

Tony


2019-5-7
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maxx4wd
lvl.1
Flight distance : 63655 ft
United States
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Found the language setting with the world looking icon somehow - used google translate to take a picture and navigated to english...only took 30 minutes...turns out the beeping was a controller calibration issue so just calibrated and stopped the insanely annoying beeping...and think I solved my own issue...DJI please pass the native language to the device not Chinese - it's not like your new to this screwing up firmware thing but damn that was ridiculous - hope it flies ok...best of luck to whomever tried the latest update...
2019-5-7
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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Nice job.  More than one way to skin a cat!
2019-5-7
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DJI Gamora
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Hi, good day maxx4wd. We do apologize for the issue that you experience and we're glad to know that you already resolve the problem with the language. Have a safe and happy flying always. Thank you for your continued support.
2019-5-7
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Maciek-NaviGate
lvl.1
Poland
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maxx4wd ...the same with me! You have a beer as a clue to look for the icon "With the world"! Thank you very much!
2019-5-7
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maxx4wd
lvl.1
Flight distance : 63655 ft
United States
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Maciek-NaviGate Posted at 5-7 14:05
maxx4wd ...the same with me! You have a beer as a clue to look for the icon "With the world"! Thank you very much!

Yeah, when you can get to your GS Pro app...click on the top left icon with the 3 horizontal lines - it will slide out and click on the gear on the left middle bottomish (above the memory card icon) - This is your general settings tab (I know it'll all look the same LOL)  The very top should have two separate words (or chinese symbols that indicate tabs) - click the top right one - from here there is another gear icon - click that one and scroll towards the bottom - you should see a little world looking icon in the middle right hand side as you scroll towards the bottom...it's next to the location tear drop icon that usually indications a home point...click it and the top choice is language pull down...click it and scroll down till you see English.  There may be an easier way to get there but that's how I managed to find it it.
2019-5-7
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Mayehem
lvl.4
Flight distance : 9641306 ft
Canada
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I stumbled around until I found a 'use device language' button to un-check as the setting was in English already but this was an override it seems.
2019-5-7
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AerialSurveyor
lvl.1
United States
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My update did the same thing with the switch to Chinese. Thanks Maxx4wd for helping me fix the issue so fast. I am glad I stumbled upon your thread as I was looking for help!
2019-5-8
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maxx4wd
lvl.1
Flight distance : 63655 ft
United States
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AerialSurveyor Posted at 5-8 06:36
My update did the same thing with the switch to Chinese. Thanks Maxx4wd for helping me fix the issue so fast. I am glad I stumbled upon your thread as I was looking for help!

glad this was helpful...
2019-5-8
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djiuser_7CWpE4kGP7bP
lvl.1

Canada
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Thank you guys so much for this! I was having a panic attack last night. Worst update so far. Hope things continue smoothly.
2019-5-9
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patiam
Captain
Flight distance : 1093865 ft
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United States
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We updated via Assistant 2 and did not run into this issue.
2019-5-15
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HTA_RP-1
lvl.4

United States
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patiam Posted at 5-15 08:48
We updated via Assistant 2 and did not run into this issue.

I just updated via Assistant 2 and had to use Maxx4WD process to get back to English.  
2019-5-15
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patiam
Captain
Flight distance : 1093865 ft
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United States
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HTA_RP-1 Posted at 5-15 11:16
I just updated via Assistant 2 and had to use Maxx4WD process to get back to English.

Interesting. I wonder why we escaped fun 'n games?
2019-5-15
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