Hello,

i would like to know the estimated time for the shipping of the following order: 0013936805081

I know there`s a lot of items and that i need to wait a bit more because some of them have longer waiting times but would be nice to have at least an estimation or some updates after few days on the "orders" page or something similar so that we can track it by ourself.


Thank you

Probably i found a solution....i checked the estimated shipment time of each item and should be 10-15 days from the payment.
Sorry for the useless topic

MladenT Posted at 5-8 10:33
Probably i found a solution....i checked the estimated shipment time of each item and should be 10-15 days from the payment.
Sorry for the useless topic

Hi MladenT, no worries. Should there be any concerns, please do not hesitate to reach us. We're here to help. Thank you.

in my opinion, be prepared to wait 5+ weeks and if youre in a pinch , you will have zero recourse.    I asked them if i coudl expidite shipping for a job that is crucial , i'd pay $200 if necessary , i just need the damn drone by 4 days from now...NOPE, not possible.   I have a feeling that if Mr or Ms. DJI had the same request the answer would be different.   DJI doesn't give a single ....   it will take 6-7 weeks and you have Zero.Zero recourse.   Buyer beware.   

djiuser_CdOMJMpE0i6E Posted at 5-10 22:57
in my opinion, be prepared to wait 5+ weeks and if youre in a pinch , you will have zero recourse.    I asked them if i coudl expidite shipping for a job that is crucial , i'd pay $200 if necessary , i just need the damn drone by 4 days from now...NOPE, not possible.   I have a feeling that if Mr or Ms. DJI had the same request the answer would be different.   DJI doesn't give a single ....   it will take 6-7 weeks and you have Zero.Zero recourse.   Buyer beware.

Hi there, we've read your post and responded as well: https://forum.dji.com/thread-188852-1-1.html Please keep us updated there for better follow-up, thank you so much!

djiuser_CdOMJMpE0i6E Posted at 5-10 22:57
in my opinion, be prepared to wait 5+ weeks and if youre in a pinch , you will have zero recourse.    I asked them if i coudl expidite shipping for a job that is crucial , i'd pay $200 if necessary , i just need the damn drone by 4 days from now...NOPE, not possible.   I have a feeling that if Mr or Ms. DJI had the same request the answer would be different.   DJI doesn't give a single ....   it will take 6-7 weeks and you have Zero.Zero recourse.   Buyer beware.

Strange - I've had a drone returned in ten days. Perhaps if you dropped the attitude you may stop chasing your tail!

djiuser_CdOMJMpE0i6E Posted at 5-10 22:57
in my opinion, be prepared to wait 5+ weeks and if youre in a pinch , you will have zero recourse.    I asked them if i coudl expidite shipping for a job that is crucial , i'd pay $200 if necessary , i just need the damn drone by 4 days from now...NOPE, not possible.   I have a feeling that if Mr or Ms. DJI had the same request the answer would be different.   DJI doesn't give a single ....   it will take 6-7 weeks and you have Zero.Zero recourse.   Buyer beware.

Everything went smoothly. I had items with 10-14 shipping days from the payment because they are made by third party.
They shipped everything in 11 days on Saturday may 18 and on may 21 they tried to deliver but i was not at home.....got the package the day after.

Hello administrators,

My order number is: 0011879729690. I have been reading that the DJI Ronin S takes around 20-25 business days to arrive after ordering it. I am wondering if I could get an exact date when my Ronin S will arrive because I am hoping to be able to take it with me on a trip that I am leaving for on July 6th. If I ordered my Ronin today (May 26th) in the afternoon, what time should I be receiving the Ronin?

Thank you,
Isabela D.

djiuser_O0DXTC4s7jP3 Posted at 5-26 19:59
Hello administrators,

My order number is: 0011879729690. I have been reading that the DJI Ronin S takes around 20-25 business days to arrive after ordering it. I am wondering if I could get an exact date when my Ronin S will arrive because I am hoping to be able to take it with me on a trip that I am leaving for on July 6th. If I ordered my Ronin today (May 26th) in the afternoon, what time should I be receiving the Ronin?

Hi Isabela, upon checking your order, Ronin-S Essentials Kit is estimated to be shipped on 1 business day after the payment confirmation. It usually takes 3-5 business days for the delivery, hope you will receive it before your trip.

DJI Diana Posted at 5-27 01:00
Hi Isabela, upon checking your order, Ronin-S Essentials Kit is estimated to be shipped on 1 business day after the payment confirmation. It usually takes 3-5 business days for the delivery, hope you will receive it before your trip.

if happen the same happens to me - good luck!!! a lot of different stories.
4 days to understand ( finally they did not give to me the right and final information).The day after  i ordered (by coincidence )  i have been informed that the shipping will be delayed becuase the items sold ( unbelivable ) was out of stock ( and still selling) I have tried to talk to any high manager but just chat supervisors telling me "er are sorry".....the story is 4 days long so i don't want write all...but the fact i am still awaiting they call me.

Antonio Napodano Posted at 5-27 11:57
if happen the same happens to me - good luck!!! a lot of different stories.
4 days to understand ( finally they did not give to me the right and final information).The day after  i ordered (by coincidence )  i have been informed that the shipping will be delayed becuase the items sold ( unbelivable ) was out of stock ( and still selling) I have tried to talk to any high manager but just chat supervisors telling me "er are sorry".....the story is 4 days long so i don't want write all...but the fact i am still awaiting they call me.

Hi Antonio, sorry to read the frustrations and the troubles you had. Kindly PM us the order number. We would not hesitate to provide our help with this. Thank you for your patience.