Hi there, my sincere apologies for the inconvenience. May I know what happen prior to the issue? Would you please provide a short video of the issue for further checking. You can upload it by using google-drive or Dropbox and provide the link here. Thank you.
Sorry if I was not able to help you with this matter and glad that everything is working fine now. Should you have other concern, please don't hesitate to contact us. Thanks for choosing DJI!