djiuser_qkjIFtKY3WbW
lvl.1
Flight distance : 8711 ft
Canada
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DJI Gamora Posted at 5-16 13:46
Hi, there. Thank you for reaching out and we do apologize for the inconvenience. Can you please try a different network connection to see if the problem will still persist. Also, you may try a different mobile device that is listed on the recommended device on our website. You may refer to the link below. Please keep us posted on the latest updates on the said issue for us to further help you. Looking forward to your reply. Thank you for your kind and understanding.
I tried another connection, using a mobile hotspot with a different IP address from my home network, and I still get the same error.
The Samsung Galaxy S5 is a recommended device, as shown in this post by DJI Elektra: https://forum44.djicdn.com/data/ ... u1jdbhrz8ukk8v5.jpg
When I was updating firmware through my LG G6 a second time, after the remote simply disconnected, the progress now says 30%. I let if beep for some time and it shut off the remote again.
I will wait to try to update it on another phone... |
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