RYZE
Super Moderator
Hong Kong
Offline
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Dear customer,
We are so sorry to hear your issue. Please try to force upgrade the firmware in loader mode. And after upgrade successfully and restart it, please try to reset it WiFi.
The way to force upgrade the firmware is to hold the Power Button for 5 seconds when the Tello is powered off and release it when the green indicator turns off. Then the indicator will pulse red. Connect to the Tello's Wi-Fi and go to Setting - more - firmware version to upgrade the firmware again.
After upgrading the firmware, please try to reset its WiFi. Please press and hold the power button for 5 seconds when the Tello is powered on and after the Wi-Fi’s SSID and password are reset, the aircraft will automatically restart.
After that, please confirm if the issue persists? If yes, please contact us via support@ryzerobotics.com.
I hope my answer can help you. Thanks a lot. |
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