DJI Tony
Administrator
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Hi, we're sorry to know about this situation. I would like to ask if the trigger button would response upon using the selfie mode or re-centering the gimbal? I would recommend doing the auto-tune, however, if this auto-tune can't be conducted due to this trigger button. For additional information, kindly ensure that the firmware is up to date. If the problem persists, I would recommend sending the unit into our facility for further evaluation of your unit. Please note that the repair fee would depend on the outcome of the damage assessment and the warranty period of your unit. If you wish to contact our support, please refer to the link below. We do appreciate your understanding.
www.dji.com/support |
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