Sphere doesn't appear on the DJI GO 4 app
738 3 2019-5-21
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R. Willemstein
lvl.1

Netherlands
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Dear reader,

I have been trying to make a sphere with my spark, but the sphere option is no where to be found.. I believe I have the latest updates installed, tried to reformat the SD card, tried to reset the camera options, but still no sphere mode. Am I missing something? I am really lost for a solution here.

With kind regards,
Remko
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2019-5-21
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R. Willemstein
lvl.1

Netherlands
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Solved! When connecting to an android device it did give the message that a firmware update was needed, and now it works like a charm! Weird tho that on my iPhone and on the iPad it didn't give the same message.
2019-5-21
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DJI Stephen
DJI team
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Hello and good day R. Willemstein. I am sorry for the trouble and thank you for reaching out. It is great to know that you have solved the said issue. Have a safe and happy flying always.
2019-5-21
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DJI Tony
Administrator

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Hi, we're sorry to know about the problem that you had with your Spark. However, it's glad to know that you've managed to fix the problem by using a different mobile device and update the firmware. Would it be possible if you could verify to us, what specific iPhone did you use? Please keep us posted. Thank you for your support.
2019-5-21
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