OsmoPocket broken ipone adapter
710 1 2019-5-22
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EJM
New
Sweden
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My iphone adapter broke when I was disconnecting the OsmoPocket from my iphone.
It's quite hard to pull it out and something loosened inside the adapter, like it wasn't glued properly.
It's still in one piece but the connection is broken.
I went to the store where I bought it, they said it was a guarantee matter and that they would get a new adapter for me.
That was a month ago and I still haven't got a new.
Today they said it's very hard to get one from dji and I proberbly have to wait another month.
Two month for this tiny little piece?
I'm not happy.
Erik

2019-5-22
Use props
DJI Tony
Administrator

Offline

Hi, we're sorry to know about the problem. You may check to our other dealers via the link below for you to possibly purchase this particular adapter. Also, the adapter can be purchased via our online store. https://store.dji.com/product/osmo-pocket-smartphone-adapter Should you have further concern, please let us know.

www.dji.com/where-to-buy
2019-5-22
Use props
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