Hello,I made a flight on May 25th around 10:00 a.m.

When turning on the Mavic Air was request to upgrade the Compass, I expected the synchronism with the GPS - awaiting the release of the flight.

Once the flight was cleared, I placed the Mavic Air in the place I wanted to make a video.

When I realized that the Mavic Air was going to the side beating with the building - I did not have time to react, because I was already suffering the beat.

Follows the fligth logs:
https://www.phantomhelp.com/logviewer/U5JXRYRJPGDNQNCABD01

https://app.airdata.com/share/OcSyNX/GENERAL

Why did this happen?
Was it a system or pilot error?

Result: 3 legs damaged

Att.

Alex Roda

Hello and good day Alex Roda. I am sorry to know what happened to your previous flight with your DJI Mavic Air. Since this issue happened I would recommend you contact our support team to start up a ticket for the said drone at https://www.dji.com/support?site=brandsite&from=nav . We have the professional team who would do their best to find out the reason of the incident and then the corresponding resolution would be provided. Please note that DJI will not perform data analysis for cases occurring after the expiry of the warranty period; otherwise, valid charges will apply. Thank for your support.