Please select Into the mobile phone version | Continue to access the computer ver.
"No Image transmission Signal" -- REPAIRED
688 6 2019-6-1
Uploading and Loding Picture ...(0/1)
o(^-^)o
PS013
Captain
Flight distance : 2935938 ft
United States
Offline

Hello all,

After taking the Inspire 1 pro out of hybernation, I am getting "No Image Transmission Signal"
Looking around in the forum, I found the thread about the 'hidden log file' created by the the X5 firmware update. ( see below) and I see
[00020602][08 00][00] device not detected. as well as
[00034469][15 00][00] device not detected.

I was able to borrow an X3, and no problem with that, so it is not the bird, it has to be the X5

Does anyone have a solution or an idea of the cost of the repair, as well as the turnaround time ?

Thank you in advance.


[00007184]Delete history success.
[00007485]========== 2016.05.15 19:13:34. boot(15) ============
[00007586]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x918b07b5].
[00007691]Packet upgrade start...
[00007831]Packet checking...
[00007952]Packet vlink 01.08.0100 <-> 01.04.0070.
[00008130]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00008253]Done.
[00008381]Version checking[1]...
[00008477][01 00][00] v1.22.5037 -> v1.22.5037
[00008578][01 01][00] v1.22.5037 -> v1.22.5037
[00008696][01 04][00] v0.2.4270 -> v0.2.4270
[00008853][03 05][00] v34.1.0.5 -> v34.1.0.5
[00008993][03 06][00] v2.4.10.7 -> v2.4.10.7
[00009132][04 00][00] v1.29.0.92 -> v1.29.0.92
[00009273][05 00][00] v3.0.6.2 -> v3.0.6.2
[00009395][08 00][00] v2.14.9.26 -> v2.14.9.26
[00009507][09 00][00] v3.0.0.4 -> v3.0.0.4
[00009653][11 00][00] v3.9.0.0 -> v3.9.0.0
[00009813][12 00][00] v1.11.0.0 -> v1.11.0.0
[00009953][12 01][00] v1.11.0.0 -> v1.11.0.0
[00010094][12 02][00] v1.11.0.0 -> v1.11.0.0
[00010253][12 03][00] v1.11.0.0 -> v1.11.0.0
[00010459][15 00][00] v1.1.2.0 -> v1.1.2.0
[00010575][17 00][00] v1.1.0.4 -> v1.1.0.4
[00010734][17 01][00] v2.0.1.4 -> v2.0.1.4
[00010851][19 00][00] v1.0.8.96 -> v1.0.8.96
[00012947]Packet upgrade cancelled at version checking.

[00006937]========== 2016.07.02 10:44:29. boot(15) ============
[00007052]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x918b07b5].
[00007178]Packet upgrade start...
[00007295]Packet checking...
[00007390]Packet vlink 01.08.0100 <-> 01.04.0070.
[00007564]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00007643]Done.
[00007720]Version checking[1]...
[00007802][01 00][00] v1.22.5037 -> v1.22.5037
[00007881][01 01][00] v1.22.5037 -> v1.22.5037
[00007970][01 04][00] v0.2.4270 -> v0.2.4270
[00008151][03 05][00] v34.1.0.5 -> v34.1.0.5
[00008272][03 06][00] v2.4.10.7 -> v2.4.10.7
[00008363][04 00][00] v1.29.0.92 -> v1.29.0.92
[00008532][05 00][00] v3.0.6.2 -> v3.0.6.2
[00008719][08 00][00] v2.14.9.26 -> v2.14.9.26
[00008807][09 00][00] v3.0.0.4 -> v3.0.0.4
[00008931][11 00][00] v3.9.0.0 -> v3.9.0.0
[00009071][12 00][00] v1.11.0.0 -> v1.11.0.0
[00009210][12 01][00] v1.11.0.0 -> v1.11.0.0
[00009350][12 02][00] v1.11.0.0 -> v1.11.0.0
[00009490][12 03][00] v1.11.0.0 -> v1.11.0.0
[00011056][15 00][00] v1.1.2.0 -> v1.1.2.0
[00013650][17 00][00] v1.1.0.4 -> v1.1.0.4
[00016292][17 01][00] v2.0.1.4 -> v2.0.1.4
[00016381][19 00][00] v1.0.8.96 -> v1.0.8.96
[00018461]Packet upgrade cancelled at version checking.

[00006947]========== 2016.07.02 10:56:40. boot(15) ============
[00007044]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x918b07b5].
[00007143]Packet upgrade start...
[00007243]Packet checking...
[00007347]Packet vlink 01.08.0100 <-> 01.04.0070.
[00007491]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00007586]Done.
[00007679]Version checking[1]...
[00007771][01 00][00] v1.22.5037 -> v1.22.5037
[00007858][01 01][00] v1.22.5037 -> v1.22.5037
[00007953][01 04][00] v0.2.4270 -> v0.2.4270
[00008053][03 05][00] v34.1.0.5 -> v34.1.0.5
[00008174][03 06][00] v2.4.10.7 -> v2.4.10.7
[00008268][04 00][00] v1.29.0.92 -> v1.29.0.92
[00008393][05 00][00] v3.0.6.2 -> v3.0.6.2
[00008512][08 00][00] v2.14.9.26 -> v2.14.9.26
[00008613][09 00][00] v3.0.0.4 -> v3.0.0.4
[00008733][11 00][00] v3.9.0.0 -> v3.9.0.0
[00008853][12 00][00] v1.11.0.0 -> v1.11.0.0
[00008973][12 01][00] v1.11.0.0 -> v1.11.0.0
[00009113][12 02][00] v1.11.0.0 -> v1.11.0.0
[00009253][12 03][00] v1.11.0.0 -> v1.11.0.0
[00009424][15 00][00] v1.1.2.0 -> v1.1.2.0
[00009533][17 00][00] v1.1.0.4 -> v1.1.0.4
[00009673][17 01][00] v2.0.1.4 -> v2.0.1.4
[00009768][19 00][00] v1.0.8.96 -> v1.0.8.96
[00011861]Packet upgrade cancelled at version checking.

[00006914]========== remo-con disconnect. boot(15) ============
[00007001]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x918b07b5].
[00007103]Packet upgrade start...
[00007375]Packet checking...
[00007474]Packet vlink 01.08.0100 <-> 01.04.0070.
[00007612]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00007707]Done.
[00007798]Version checking[1]...
[00007882][01 00][00] v1.22.5037 -> v1.22.5037
[00008006][01 01][00] v1.22.5037 -> v1.22.5037
[00008100][01 04][00] v0.2.4270 -> v0.2.4270
[00008224][03 05][00] v34.1.0.5 -> v34.1.0.5
[00008344][03 06][00] v2.4.10.7 -> v2.4.10.7
[00008433][04 00][00] v1.29.0.92 -> v1.29.0.92
[00008584][05 00][00] v3.0.6.2 -> v3.0.6.2
[00008680][08 00][00] v2.14.9.26 -> v2.14.9.26
[00008780][09 00][00] v3.0.0.4 -> v3.0.0.4
[00008924][11 00][00] v3.9.0.0 -> v3.9.0.0
[00009063][12 00][00] v1.11.0.0 -> v1.11.0.0
[00009203][12 01][00] v1.11.0.0 -> v1.11.0.0
[00009344][12 02][00] v1.11.0.0 -> v1.11.0.0
[00009484][12 03][00] v1.11.0.0 -> v1.11.0.0
[00009648][15 00][00] v1.1.2.0 -> v1.1.2.0
[00009764][17 00][00] v1.1.0.4 -> v1.1.0.4
[00009924][17 01][00] v2.0.1.4 -> v2.0.1.4
[00010014][19 00][00] v1.0.8.96 -> v1.0.8.96
[00012101]Packet upgrade cancelled at version checking.

[00006913]========== remo-con disconnect. boot(15) ============
[00006998]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x918b07b5].
[00007097]Packet upgrade start...
[00007201]Packet checking...
[00007319]Packet vlink 01.08.0100 <-> 01.04.0070.
[00007438]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00007533]Done.
[00007620]Version checking[1]...
[00007711][01 00][00] v1.22.5037 -> v1.22.5037
[00007799][01 01][00] v1.22.5037 -> v1.22.5037
[00007889][01 04][00] v0.2.4270 -> v0.2.4270
[00008018][03 05][00] v34.1.0.5 -> v34.1.0.5
[00008138][03 06][00] v2.4.10.7 -> v2.4.10.7
[00008238][04 00][00] v1.29.0.92 -> v1.29.0.92
[00008378][05 00][00] v3.0.6.2 -> v3.0.6.2
[00008488][08 00][00] v2.14.9.26 -> v2.14.9.26
[00008592][09 00][00] v3.0.0.4 -> v3.0.0.4
[00008718][11 00][00] v3.9.0.0 -> v3.9.0.0
[00008858][12 00][00] v1.11.0.0 -> v1.11.0.0
[00009078][12 01][00] v1.11.0.0 -> v1.11.0.0
[00009218][12 02][00] v1.11.0.0 -> v1.11.0.0
[00009358][12 03][00] v1.11.0.0 -> v1.11.0.0
[00009532][15 00][00] v1.1.2.0 -> v1.1.2.0
[00009644][17 00][00] v1.1.0.4 -> v1.1.0.4
[00009798][17 01][00] v2.0.1.4 -> v2.0.1.4
[00009903][19 00][00] v1.0.8.96 -> v1.0.8.96
[00011989]Packet upgrade cancelled at version checking.

[00008871]========== 2016.07.02 11:08:46. boot(15) ============
[00008957]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x918b07b5].
[00009052]Packet upgrade start...
[00009143]Packet checking...
[00009227]Packet vlink 01.08.0100 <-> 01.04.0070.
[00009315]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00009401]Done.
[00009494]Version checking[1]...
[00009580][01 00][00] v1.22.5037 -> v1.22.5037
[00009669][01 01][00] v1.22.5037 -> v1.22.5037
[00009762][01 04][00] v0.2.4270 -> v0.2.4270
[00009904][03 05][00] v34.1.0.5 -> v34.1.0.5
[00010025][03 06][00] v2.4.10.7 -> v2.4.10.7
[00010124][04 00][00] v1.29.0.92 -> v1.29.0.92
[00010246][05 00][00] v3.0.6.2 -> v3.0.6.2
[00010347][08 00][00] v2.14.9.26 -> v2.14.9.26
[00010435][09 00][00] v3.0.0.4 -> v3.0.0.4
[00010586][11 00][00] v3.9.0.0 -> v3.9.0.0
[00010725][12 00][00] v1.11.0.0 -> v1.11.0.0
[00010866][12 01][00] v1.11.0.0 -> v1.11.0.0
[00011006][12 02][00] v1.11.0.0 -> v1.11.0.0
[00011165][12 03][00] v1.11.0.0 -> v1.11.0.0
[00011349][15 00][00] v1.1.2.0 -> v1.1.2.0
[00011446][17 00][00] v1.1.0.4 -> v1.1.0.4
[00011605][17 01][00] v2.0.1.4 -> v2.0.1.4
[00011709][19 00][00] v1.0.8.96 -> v1.0.8.96
[00013795]Packet upgrade cancelled at version checking.

[00006803]========== remo-con disconnect. boot(15) ============
[00006894]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x918b07b5].
[00006988]Packet upgrade start...
[00007084]Packet checking...
[00007178]Packet vlink 01.08.0100 <-> 01.04.0070.
[00007270]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00007366]Done.
[00007454]Version checking[1]...
[00007677][01 00][00] v1.22.5037 -> v1.22.5037
[00007829][01 01][00] v1.22.5037 -> v1.22.5037
[00008001][01 04][00] v0.2.4270 -> v0.2.4270
[00008170][03 05][00] v34.1.0.5 -> v34.1.0.5
[00008329][03 06][00] v2.4.10.7 -> v2.4.10.7
[00008439][04 00][00] v1.29.0.92 -> v1.29.0.92
[00008569][05 00][00] v3.0.6.2 -> v3.0.6.2
[00008672][08 00][00] v2.14.9.26 -> v2.14.9.26
[00008784][09 00][00] v3.0.0.4 -> v3.0.0.4
[00008955][11 00][00] v3.9.0.0 -> v3.9.0.0
[00009109][12 00][00] v1.11.0.0 -> v1.11.0.0
[00009249][12 01][00] v1.11.0.0 -> v1.11.0.0
[00009430][12 02][00] v1.11.0.0 -> v1.11.0.0
[00009569][12 03][00] v1.11.0.0 -> v1.11.0.0
[00009730][15 00][00] v1.1.2.0 -> v1.1.2.0
[00009849][17 00][00] v1.1.0.4 -> v1.1.0.4
[00010010][17 01][00] v2.0.1.4 -> v2.0.1.4
[00010109][19 00][00] v1.0.8.96 -> v1.0.8.96
[00012206]Packet upgrade cancelled at version checking.

[00006790]========== 2016.09.04 14:58:31. boot(15) ============
[00006885]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x06500b89].
[00006976]Packet upgrade start...
[00007074]Packet checking...
[00007171]Packet vlink 01.08.0100 <-> 01.04.0070.
[00007255]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00007341]Done.
[00007430]Version checking[1]...
[00007520][01 00][00] v1.22.5037 -> v1.22.5037
[00007606][01 01][00] v1.22.5037 -> v1.22.5037
[00007707][01 04][00] v0.2.4270 -> v0.2.4270
[00007895][03 05][00] v34.1.0.5 -> v34.1.0.5
[00008096][03 06][00] v2.4.10.7 -> v2.4.10.7
[00008207][04 00][00] v1.29.0.92 -> v1.29.0.92
[00008375][05 00][00] v3.0.6.2 -> v3.0.6.2
[00008474][08 00][00] v2.14.9.26 -> v2.14.9.26
[00008575][09 00][00] v3.0.0.4 -> v3.0.0.4
[00008715][11 00][00] v3.9.0.0 -> v3.9.0.0
[00008875][12 00][00] v1.11.0.0 -> v1.11.0.0
[00009075][12 01][00] v1.11.0.0 -> v1.11.0.0
[00009215][12 02][00] v1.11.0.0 -> v1.11.0.0
[00009355][12 03][00] v1.11.0.0 -> v1.11.0.0
[00009511][15 00][00] v1.1.2.0 -> v1.1.2.0
[00009641][17 00][00] v1.1.0.4 -> v1.1.0.4
[00009875][17 01][00] v2.0.1.4 -> v2.0.1.4
[00009985][19 00][00] v1.0.8.96 -> v1.0.8.96
[00012071]Packet upgrade cancelled at version checking.

[00006987]========== remo-con disconnect. boot(15) ============
[00007080]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x06500b89].
[00007229]Packet upgrade start...
[00007337]Packet checking...
[00007486]Packet vlink 01.08.0100 <-> 01.04.0070.
[00007577]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00007707]Done.
[00007796]Version checking[1]...
[00007882][01 00][00] v1.22.5037 -> v1.22.5037
[00007967][01 01][00] v1.22.5037 -> v1.22.5037
[00008104][01 04][00] v0.2.4270 -> v0.2.4270
[00008246][03 05][00] v34.1.0.5 -> v34.1.0.5
[00008362][03 06][00] v2.4.10.7 -> v2.4.10.7
[00008452][04 00][00] v1.29.0.92 -> v1.29.0.92
[00008581][05 00][00] v3.0.6.2 -> v3.0.6.2
[00008722][08 00][00] v2.14.9.26 -> v2.14.9.26
[00008816][09 00][00] v3.0.0.4 -> v3.0.0.4
[00008961][11 00][00] v3.9.0.0 -> v3.9.0.0
[00009101][12 00][00] v1.11.0.0 -> v1.11.0.0
[00009281][12 01][00] v1.11.0.0 -> v1.11.0.0
[00009401][12 02][00] v1.11.0.0 -> v1.11.0.0
[00009541][12 03][00] v1.11.0.0 -> v1.11.0.0
[00009702][15 00][00] v1.1.2.0 -> v1.1.2.0
[00009802][17 00][00] v1.1.0.4 -> v1.1.0.4
[00010002][17 01][00] v2.0.1.4 -> v2.0.1.4
[00010102][19 00][00] v1.0.8.96 -> v1.0.8.96
[00012187]Packet upgrade cancelled at version checking.

[00008955]========== 2016.09.17 15:18:42. boot(15) ============
[00009041]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x06500b89].
[00009173]Packet upgrade start...
[00009266]Packet checking...
[00009349]Packet vlink 01.08.0100 <-> 01.04.0070.
[00009433]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00009571]Done.
[00009654]Version checking[1]...
[00009736][01 00][00] v1.22.5037 -> v1.22.5037
[00009820][01 01][00] v1.22.5037 -> v1.22.5037
[00009966][01 04][00] v0.2.4270 -> v0.2.4270
[00010087][03 05][00] v34.1.0.5 -> v34.1.0.5
[00010328][03 06][00] v2.4.10.7 -> v2.4.10.7
[00010413][04 00][00] v1.29.0.92 -> v1.29.0.92
[00010588][05 00][00] v3.0.6.2 -> v3.0.6.2
[00010680][08 00][00] v2.14.9.26 -> v2.14.9.26
[00010782][09 00][00] v3.0.0.4 -> v3.0.0.4
[00010910][11 00][00] v3.9.0.0 -> v3.9.0.0
[00011048][12 00][00] v1.11.0.0 -> v1.11.0.0
[00011228][12 01][00] v1.11.0.0 -> v1.11.0.0
[00011369][12 02][00] v1.11.0.0 -> v1.11.0.0
[00011508][12 03][00] v1.11.0.0 -> v1.11.0.0
[00011676][15 00][00] v1.1.2.0 -> v1.1.2.0
[00011828][17 00][00] v1.1.0.4 -> v1.1.0.4
[00011987][17 01][00] v2.0.1.4 -> v2.0.1.4
[00012092][19 00][00] v1.0.8.96 -> v1.0.8.96
[00014177]Packet upgrade cancelled at version checking.

[00009079]========== 2016.09.17 15:30:04. boot(15) ============
[00009163]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x06500b89].
[00009296]Packet upgrade start...
[00009385]Packet checking...
[00009474]Packet vlink 01.08.0100 <-> 01.04.0070.
[00009559]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00009692]Done.
[00009776]Version checking[1]...
[00009863][01 00][00] v1.22.5037 -> v1.22.5037
[00009953][01 01][00] v1.22.5037 -> v1.22.5037
[00010047][01 04][00] v0.2.4270 -> v0.2.4270
[00010200][03 05][00] v34.1.0.5 -> v34.1.0.5
[00010320][03 06][00] v2.4.10.7 -> v2.4.10.7
[00010410][04 00][00] v1.29.0.92 -> v1.29.0.92
[00010560][05 00][00] v3.0.6.2 -> v3.0.6.2
[00010718][08 00][00] v2.14.9.26 -> v2.14.9.26
[00010816][09 00][00] v3.0.0.4 -> v3.0.0.4
[00010962][11 00][00] v3.9.0.0 -> v3.9.0.0
[00011100][12 00][00] v1.11.0.0 -> v1.11.0.0
[00011240][12 01][00] v1.11.0.0 -> v1.11.0.0
[00011420][12 02][00] v1.11.0.0 -> v1.11.0.0
[00011559][12 03][00] v1.11.0.0 -> v1.11.0.0
[00011785][15 00][00] v1.1.2.0 -> v1.1.2.0
[00011900][17 00][00] v1.1.0.4 -> v1.1.0.4
[00012100][17 01][00] v2.0.1.4 -> v2.0.1.4
[00012196][19 00][00] v1.0.8.96 -> v1.0.8.96
[00014282]Packet upgrade cancelled at version checking.

[00007026]========== remo-con disconnect. boot(15) ============
[00007320]Packet [C:\WM610_FC550_FW_V01.08.01.00.bin] detected, card sn [0x06500b89].
[00007440]Packet upgrade start...
[00007567]Packet checking...
[00007652]Packet vlink 01.08.0100 <-> 01.04.0070.
[00007805]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00007892]Done.
[00007976]Version checking[1]...
[00008062][01 00][00] v1.22.5037 -> v1.22.5037
[00008148][01 01][00] v1.22.5037 -> v1.22.5037
[00008318][01 04][00] v0.2.4270 -> v0.2.4270
[00008438][03 05][00] v34.1.0.5 -> v34.1.0.5
[00008557][03 06][00] v2.4.10.7 -> v2.4.10.7
[00008661][04 00][00] v1.29.0.92 -> v1.29.0.92
[00008840][05 00][00] v3.0.6.2 -> v3.0.6.2
[00008929][08 00][00] v2.14.9.26 -> v2.14.9.26
[00009022][09 00][00] v3.0.0.4 -> v3.0.0.4
[00009137][11 00][00] v3.9.0.0 -> v3.9.0.0
[00009277][12 00][00] v1.11.0.0 -> v1.11.0.0
[00009457][12 01][00] v1.11.0.0 -> v1.11.0.0
[00009577][12 02][00] v1.11.0.0 -> v1.11.0.0
[00009717][12 03][00] v1.11.0.0 -> v1.11.0.0
[00009866][15 00][00] v1.1.2.0 -> v1.1.2.0
[00009997][17 00][00] v1.1.0.4 -> v1.1.0.4
[00010217][17 01][00] v2.0.1.4 -> v2.0.1.4
[00010322][19 00][00] v1.0.8.96 -> v1.0.8.96
[00012407]Packet upgrade cancelled at version checking.

[00007032]========== remo-con disconnect. boot(15) ============
[00007121]Packet [C:\WM610_FC550_FW_V01.11.01.50.bin] detected, card sn [0x00005b45].
[00007214]Packet upgrade start...
[00007306]Packet checking...
[00007393]Packet vlink 01.11.0150 <-> 01.11.0150.
[00007494]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00007577]Done.
[00007659]Version checking[1]...
[00007754][04 00][00] v1.29.0.92 -> v1.31.1.67 need upgrade.
[00020386][08 00][00] device not detected.
[00020466][01 00][00] v1.22.5037 -> v1.29.5379 need upgrade
[00020552][01 01][00] v1.22.5037 -> v1.29.5379 need upgrade
[00020638][01 04][00] v0.2.4270 -> v0.5.5085 need upgrade
[00020755][03 05][00] v34.1.0.5 -> v34.1.0.5
[00020896][03 06][00] v2.4.10.7 -> v2.4.20.50 need upgrade.
[00021116][05 00][00] v3.0.6.2 -> v3.0.6.2
[00021217][09 00][00] v3.0.0.4 -> v5.0.0.0 need upgrade.
[00021356][11 00][00] v3.9.0.0 -> v3.9.0.0
[00021496][12 00][00] v1.11.0.0 -> v1.11.0.0
[00021617][12 01][00] v1.11.0.0 -> v1.11.0.0
[00021776][12 02][00] v1.11.0.0 -> v1.11.0.0
[00021896][12 03][00] v1.11.0.0 -> v1.11.0.0
[00034474][15 00][00] device not detected.
[00034597][17 00][00] v1.1.0.4 -> v1.1.0.8 need upgrade.
[00034755][17 01][00] v2.0.1.4 -> v2.0.1.6 need upgrade.
[00034871][19 00][00] v1.0.8.96 -> v1.0.8.96
[00034948]Done.
[00038541]Waiting for user confirm...
[00048619]Timeout, start upgrade automatically.
[00048780]Firmware upgrading[1]...
[00054905][01 00] Firmware upgrade start...
[00007771][01 00] Firmware upgrade finished successfully.
[00007878]Done.
[00007983]Packet [C:\WM610_FC550_FW_V01.11.01.50.bin] resumed, card sn [0x00005b45].
[00008075]Packet vlink 01.11.0150 <-> 01.11.0150.
[00008162]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00008262]Version checking[2]...
[00008351][04 00][00] v1.29.0.92 -> v1.31.1.67 need upgrade.
[00020933][08 00][00] device not detected.
[00021011][01 00][05] v1.29.5379 -> v1.29.5379
[00021096][01 01][00] v1.22.5037 -> v1.29.5379 need upgrade
[00021180][01 04][00] v0.2.4270 -> v0.5.5085 need upgrade
[00021304][03 05][00] v34.1.0.5 -> v34.1.0.5
[00021424][03 06][00] v2.4.10.7 -> v2.4.20.50 need upgrade.
[00021565][05 00][00] v3.0.6.2 -> v3.0.6.2
[00021654][09 00][00] v3.0.0.4 -> v5.0.0.0 need upgrade.
[00021785][11 00][00] v3.9.0.0 -> v3.9.0.0
[00021944][12 00][00] v1.11.0.0 -> v1.11.0.0
[00022085][12 01][00] v1.11.0.0 -> v1.11.0.0
[00022224][12 02][00] v1.11.0.0 -> v1.11.0.0
[00022385][12 03][00] v1.11.0.0 -> v1.11.0.0
[00034966][15 00][00] device not detected.
[00035065][17 00][00] v1.1.0.4 -> v1.1.0.8 need upgrade.
[00035203][17 01][00] v2.0.1.4 -> v2.0.1.6 need upgrade.
[00035308][19 00][00] v1.0.8.96 -> v1.0.8.96
[00035392]Done.
[00035584]Firmware upgrading[2]...
[00035720][01 01] Firmware upgrade start...
[00046025][01 01] Firmware upgrade finished successfully.
[00046118][01 04] Firmware upgrade start...
[00071512][01 04] Firmware upgrade finished successfully.
[00071698][03 06] Firmware upgrade start...
[00322672][03 06] Firmware upgrade finished successfully.
[00322770][17 00] Firmware upgrade start...
[00364252][17 00] Firmware upgrade finished successfully.
[00364344][17 01] Firmware upgrade start...
[00398191][17 01] Firmware upgrade finished successfully.
[00398295][09 00] Firmware upgrade start...
[00449016][09 00] Firmware upgrade finished successfully.
[00449129][04 00] Firmware upgrade start...
[00504086][04 00] Firmware upgrade finished successfully.
[00504172]Done.
[00504716]Version checking[3]...
[00504805][04 00][05] v1.31.1.67 -> v1.31.1.67
[00517386][08 00][00] device not detected.
[00517475][01 00][05] v1.29.5379 -> v1.29.5379
[00517557][01 01][05] v1.29.5379 -> v1.29.5379
[00517644][01 04][05] v0.5.5085 -> v0.5.5085
[00517774][03 05][00] v34.1.0.5 -> v34.1.0.5
[00517914][03 06][05] v2.4.20.50 -> v2.4.20.50
[00518034][05 00][00] v3.0.6.2 -> v3.0.6.2
[00518143][09 00][05] v5.0.0.0 -> v5.0.0.0
[00518274][11 00][00] v3.9.0.0 -> v3.9.0.0
[00518414][12 00][00] v1.11.0.0 -> v1.11.0.0
[00518555][12 01][00] v1.11.0.0 -> v1.11.0.0
[00518694][12 02][00] v1.11.0.0 -> v1.11.0.0
[00518835][12 03][00] v1.11.0.0 -> v1.11.0.0
[00531432][15 00][00] device not detected.
[00531555][17 00][05] v1.1.0.8 -> v1.1.0.8
[00536694][17 01][05] v2.0.1.6 -> v2.0.1.6
[00536788][19 00][00] v1.0.8.96 -> v1.0.8.96
[00536875]Packet upgrade failed at version checking.

[00007156]========== remo-con disconnect. boot(15) ============
[00007240]Packet [C:\WM610_FC550_FW_V01.11.01.50.bin] detected, card sn [0x00005b45].
[00007337]Packet upgrade start...
[00007430]Packet checking...
[00007520]Packet vlink 01.11.0150 <-> 01.11.0150.
[00007608]Record vlink 01.08.0100 <-> 01.04.0070 (flow = 0).
[00007778]Done.
[00007865]Version checking[1]...
[00007989][04 00][00] v1.31.1.67 -> v1.31.1.67
[00020602][08 00][00] device not detected.
[00020681][01 00][00] v1.29.5379 -> v1.29.5379
[00020769][01 01][00] v1.29.5379 -> v1.29.5379
[00020853][01 04][00] v0.5.5085 -> v0.5.5085
[00020959][03 05][00] v34.1.0.5 -> v34.1.0.5
[00021059][03 06][00] v2.4.20.50 -> v2.4.20.50
[00021159][05 00][00] v3.0.6.2 -> v3.0.6.2
[00021248][09 00][00] v5.0.0.0 -> v5.0.0.0
[00021359][11 00][00] v3.9.0.0 -> v3.9.0.0
[00021499][12 00][00] v1.11.0.0 -> v1.11.0.0
[00021639][12 01][00] v1.11.0.0 -> v1.11.0.0
[00021759][12 02][00] v1.11.0.0 -> v1.11.0.0
[00021878][12 03][00] v1.11.0.0 -> v1.11.0.0
[00034469][15 00][00] device not detected.
[00034582][17 00][00] v1.1.0.8 -> v1.1.0.8
[00034718][17 01][00] v2.0.1.6 -> v2.0.1.6
[00034828][19 00][00] v1.0.8.96 -> v1.0.8.96
[00036908]Packet upgrade failed at version checking.






IMG_0303.PNG
2019-6-1
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DJI Susan
Administrator

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Hi PS013, sorry to read the issue. It is recommended to start a case and send the unit in for diagnosis: https://www.dji.com/support The general turnaround is about 5-7 working days excluding the shipping time. As for the repair cost, it can be confirmed after the designated team received the package and did the damage assessment, you may refer to the price list here: https://repair.dji.com/repair/price-inquiry
2019-6-1
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PS013
Captain
Flight distance : 2935938 ft
United States
Offline

DJI Susan Posted at 6-1 18:41
Hi PS013, sorry to read the issue. It is recommended to start a case and send the unit in for diagnosis: https://www.dji.com/support The general turnaround is about 5-7 working days excluding the shipping time. As for the repair cost, it can be confirmed after the designated team received the package and did the damage assessment, you may refer to the price list here: https://repair.dji.com/repair/price-inquiry

Thanks Susan,

I emailed DJI support and will go from there.  
2019-6-2
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DJI Susan
Administrator

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PS013 Posted at 6-2 07:01
Thanks Susan,

I emailed DJI support and will go from there.

Alright, please keep us updated if you need any assistance, we are always here to help.
2019-6-2
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PS013
Captain
Flight distance : 2935938 ft
United States
Offline

So - I sent the X5 for repair and just received the verdict:

Zenmuse X5 Camera Main Board   Quantity: 1    Net Price : 208.00  Total Price: 208.00
Repair Service Fee                            Quantity: 2    Net Price : 65.00    Total Price: 130.00

For a grand total of $338

Of course the gimbal was activated in October 2015 -- but if I am still surprised that the "Camera main board" need to be replaced, as the number of hours on that bird is quite low.
Looking at these forums, it seems to me that there is a weakness in the X5, as many reported the same issue ...

Anyway, it could have been a lot worse, and  I can't wait to have the X5 back ( mine repaired or a replacement .. we will see )

I am very pleased with the whole repair process at this time.









2019-6-10
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DJI Susan
Administrator

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PS013 Posted at 6-10 16:21
So - I sent the X5 for repair and just received the verdict:

Zenmuse X5 Camera Main Board   Quantity: 1    Net Price : 208.00  Total Price: 208.00

Sorry that the warranty service cannot be provided in your case. We hope you will get it back soon, if you have any other concern, please feel free to let us know.
2019-6-10
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PS013
Captain
Flight distance : 2935938 ft
United States
Offline

Final update.

Just received my repaired X5 via UPS.
In fact it is an exchange, as the serial number is not the same.

Altogether, I am very happy with the service/repair. Thank you

2019-6-19
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