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Crystal Sky will not Connect!
2453 2 2019-6-1
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CigDangle
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United States
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I have a Crystal Sky (CS785U) and a Mavic 2 Enterprise Dual.

The Crystal Sky/DJI Pilot app does not recognize being connected when connecting the controllers USB A port to the USB-C port on the bottom of the CS.
If I connect the USB-C port on the CS to the micro USB on the controller, it recongizes and appears to work, except the video (which did work one time).

CS Version 2.6.6.0
DJI Pilot 1.3.0
Remote Controller 01.01.0400
Aircraft Verison 01.01.0400

Any ideas?
2019-6-1
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CigDangle
New

United States
Offline

Figured it out.  Factory reset of the device fixed the issue.
2019-6-2
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DJI Stephen
DJI team
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Hello and good day CigDangle. Thank you for reaching out and for the update you have given. It is great to know that you have resolved the said issue. If you have any other concerns or inquiries with DJI. Please feel free to post it here at DJI Forum. Thank you for your support.
2019-6-2
Use props
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