DJI Tony
Administrator
Offline
|
Hi, we're sorry for the late response. You could refer to the explanation below about the transferring the license key of the Inspire 2. Hope that the information above would clarify your query.
* If the aircraft has crashed/flown away due to the pilot error, the License cannot be transferred. The paid repair service can be provided if the crashed aircraft can be provided by our customers
* If the aircraft has crashed/flown away due to a quality issue/malfunctions, for these crash cases, the aircraft can be repaired for free but the License cannot be transferred. For flyaway cases, a brand-new or good as new aircraft with a License will be sent to the customer, and the license is transferred from the flown aircraft’s License. However, that would still depend on the warranty period of the unit and the outcome of the damage assessment.
* If the drone is under warranty and the cause of the incident cannot be determined, a discount will be provided when purchasing a new product and License according to the policy. The original License cannot be transferred. |
|