DJI GO - All contents deleted
1849 4 2019-6-4
Uploading and Loding Picture ...(0/1)
o(^-^)o
Moe Joe Ch
lvl.1
Switzerland
Offline

Hi everyone,

I need your help please. I had some issues with the DJO Go 4 app - Whenever I edited a video and saved it it was too shaky so I deinstalled and installed the app again.
Now I lost all the information and most important some of the videos which were only saved in the app. Is there any possibility to recover them?

Best Regards,
Moe
2019-6-4
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi Moe Joe Ch, I'm really sorry to know that. It is suggested that you always back up your files and sync your flight records before you reinstall the APP. As you mentioned, that some of the video files are only saved in the app, however, did  you try to double check the files directly from the SD card? Kindly tap on reply so that I can receive notification from your response. Thank you.
2019-6-4
Use props
JasonWilli
lvl.2

United States
Offline

Hi Moe, Yes,  you can recover all the videos with the help of video recovery software. you can directly recovery videos from SD card. I found some of the valuable source of video recovery software.
Here the reference:
https://www.stellarinfo.com/video-recovery-software.php
https://www.easeus.com/data-recovery/format-recovery-software/free-formatted-video-recovery.htm
https://recoverit.wondershare.com/video-recovery/video-recovery.html
2019-7-9
Use props
AliceSmith
lvl.2

Germany
Offline

Vedeo Recover program/App may help you to recover the lost video.Recommend you to try MobiKin Video Recovery,this is professional video recover program.Not only video,other files also can be recovered.
2019-7-16
Use props
LCTMichael
lvl.1

Offline

Moe: It would all depend on where the videos you were working with were saved to.
If they were not deleted when you uninstalled the app, you may actually still have them.
2019-10-8
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules