Hi!
My Phantom 4 advance plus, simply won't connect to the controller. I have tried powering them on in different sequences, but to no avail, even saw tutorials on youtube but still no idea what's going on. I haven't been able to even fly my drone, i'ts brand new, my birthday gift from my uncle, please, help

Hi, there. Thank you for reaching out and we do apologize for the inconvenience. May I ask if what error message did you receive in the app? Is it "Disconnected" in red or gray. Also, Can you please try to perform the manual linking to see if there would be some changes. You may refer to the link below. In addition, Could be please provide us the firmware version of your Aircraft and Remote Controller. Please keep us posted on the latest updates for us to further help you with this concern. Thank you for your kind and understanding. Have a good one.