Hi

I've updated my DJI Go 4 app on my Lenovo tab3 7 essential running Android 5.1, and afterwards I also updated the firmware on the Spark itself.
After doing so, I don't get any camera view on the tablet anymore.
I can still fly it though, but without camera it's a little hard :-)

I then installed DJI Go 4 app on my iphone 6s, and here it works fine.

Have anyone experienced the same?

Is it the DJI go 4 update that no longer supports the Lenovo tab3?
Is it a setting in the DJI go 4 app on the Lenovo tab3?
Something else?

Thanks in advance

/Jesper

Hi Yespeer.

Does your Tab3 have mobile data enabled (I know some have 3G fitted)? On many Android devices having mobile data enabled when trying to connect to a WiFi device can be problematic. I use a Samsung S7 and if mobile data is enabled I can connect to the Spark but there will be no video downlink displayed. It is the same issue with many WiFi equipped action cameras, even my WiFi OBDII scanner will not connect until I disable mobile data on the S7. Once a solid connection has been made I can re-enable mobile data for dynamic map downloads.

Regards

Nidge.

Nidge Posted at 6-12 00:07
Hi Yespeer.

Does your Tab3 have mobile data enabled (I know some have 3G fitted)? On many Android devices having mobile data enabled when trying to connect to a WiFi device can be problematic. I use a Samsung S7 and if mobile data is enabled I can connect to the Spark but there will be no video downlink displayed. It is the same issue with many WiFi equipped action cameras, even my WiFi OBDII scanner will not connect until I disable mobile data on the S7. Once a solid connection has been made I can re-enable mobile data for dynamic map downloads.

Hi Nidge
The tab only has bluetooth and wifi (wlan).

So it does'nt seem to be the issue in this case.
But thanks for the suggestion :-)

/Yespeer

Hi Jesper,

Several people on this forum reported that same problem after upgrading to the newest app.
Go back to an older app, and the picture will come back too.
Try version 4.2.22.
It makes no real sense to update the app, since the changes are AFAIK only for other drone models, but not for the Spark. So the update of the app makes no sense for us Spark pilots.

Cheers,
Wolferl

Go back to an older Go4 Version. 4.2.21 runs very good, as long you don't have Droid 9 or 10 on an device!Also the 4.1.15 mod 2.0 is a good choice!

Hi, there. Thank you for your query to us. I would highly recommend using a compatible mobile device for your DJI Spark. As per checking in our end, it shows that Lenovo tab3 7 essential is not listed in our compatible device for the DJI Spark. There is a  possibility that the Lenovo tab3 7 essential will work. However, since it's not yet optimized with the DJI Spark we cannot guarantee the stability of the said mobile device when in use for DJI Go 4 app and DJI Spark. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any problem. Thank you for your kind and understanding. Have a good one!

DJI Gamora Posted at 6-12 09:12
Hi, there. Thank you for your query to us. I would highly recommend using a compatible mobile device for your DJI Spark. As per checking in our end, it shows that Lenovo tab3 7 essential is not listed in our compatible device for the DJI Spark. There is a  possibility that the Lenovo tab3 7 essential will work. However, since it's not yet optimized with the DJI Spark we cannot guarantee the stability of the said mobile device when in use for DJI Go 4 app and DJI Spark. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any problem. Thank you for your kind and understanding. Have a good one!

[view_image]

Hi, is there a reason why the ipad mini 5 is'nt on your list?

S-e-ven Posted at 6-12 05:04
Go back to an older Go4 Version. 4.2.21 runs very good, as long you don't have Droid 9 or 10 on an device!Also the 4.1.15 mod 2.0 is a good choice!

Hi S-e-ven

Can you guide me in the direction of where I could get that version?

Kind regard Jesper

Yespeer Posted at 6-12 11:44
Hi S-e-ven

Can you guide me in the direction of where I could get that version?

https://www.apkmirror.com/apk/dj ... o-4-4-2-21-release/

https://forum.dji.com/thread-173742-1-1.html

S-e-ven Posted at 6-12 17:58
https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-go-4/dji-go-4-4-2-21-release/

https://forum.dji.com/thread-173742-1-1.html

Thanks :-)

S-e-ven Posted at 6-12 17:58
https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-go-4/dji-go-4-4-2-21-release/

https://forum.dji.com/thread-173742-1-1.html

Thank you - I got it to work now :-)

Yespeer Posted at 6-12 22:03
Thank you - I got it to work now :-)

Hi Jasper,

Great! Thanks for the feedback! Happy flying!

Wolferl

Yespeer Posted at 6-12 11:43
Hi, is there a reason why the ipad mini 5 is'nt on your list?

Thank you for the additional information. We are still currently working for the latest model of a mobile device to be compatible with the DJI Spark. As of the moment, we only have the Ipad 4 as the latest model. Thank you for your kind and understanding. Cheers!

Mine was a totally black view after updating.

I reset the camera settings and viola, all worked again.