Help please.
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fans37ad4ebf
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Phantom 4 pro. Used to automatically save my flight videos on my tablet. Now I can’t find them.
What happened or were are they. They are saved on the sad card.
2019-6-12
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AJC-W
Captain
Flight distance : 13926112 ft
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United Kingdom
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Do you have save to video cache activated in the go4 app?
2019-6-13
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fans37ad4ebf
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I didn’t intentionally deactivate it. I did see where my flight history is recorded. Just can’t find the video itself.
2019-6-13
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DJI Tony
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Hi, we're sorry for the inconvenience. I would recommend turning on the cache file while recording and check if there will be a file that would generate in the DJI GO 4 app. Please see the screenshot below for your reference. Thank you for your support.

2019-6-13
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AJC-W
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Flight distance : 13926112 ft
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fans37ad4ebf Posted at 6-13 07:34
I didn’t intentionally deactivate it. I did see where my flight history is recorded. Just can’t find the video itself.

If you don't have the cache activated it won't save to your phone but you should have the footage on your micro sd card which will be far better quality anyway
2019-6-14
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fans37ad4ebf
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AJC-W Posted at 6-14 10:24
If you don't have the cache activated it won't save to your phone but you should have the footage on your micro sd card which will be far better quality anyway

It was already on.
Something must have corrupted the app. I deleted it and reloaded and now is working.
Makes me happy. I’m just like having them for quick review.
2019-6-14
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AJC-W
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Flight distance : 13926112 ft
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fans37ad4ebf Posted at 6-14 15:06
It was already on.
Something must have corrupted the app. I deleted it and reloaded and now is working.
Makes me happy. I’m just like having them for quick review.

Glad it's now working for you  
2019-6-14
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