Hello,

I have a Mavic pro 2 and when i tried to use it today, it got "signal de transmission sans image". So I tried to do the firmware update via DJI Assistant 2 but the ubc-c connection is not stable and disconnect every 3-5 seconds. (I tried with the original cable and a apple usb-c). So I tried to pass by the DJI Go 4 Application but nothing to do, i got a error every time, I already tried to restart the drone, the remote and the application but no. And now I have a error 4 Camera.
Any Ideas ?

thx

Hi, there. Thank you for reaching out and we do apologize for the trouble that this has caused. If you are having trouble connecting your drone to your computer, I will highly recommend trying to look for another USB data cable to see if there would be some changes. Also, Can you please try to fly in a different location if you still receive the same error for us to further isolate the problem. Thank you for your kind and understanding. Happy flying always. Cheers!