Drone Stuck in Alaska? MID Code Fedex
5296 8 2019-6-17
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MemsthatuCall
lvl.1

United States
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Really looking forward to flying this thing but I got this message from FedEx today. Can someone tell me how to deal with this? I already called Fedex.



Can you please look at this number at FedEx?

441411500768
Manufacturer name and address or manufacturer identification code (MID) for each commodity required.Recommended action: Shipper or Importer must provide manufacturer name and address or manufacturer identification code (MID).


2019-6-17
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DJI Stephen
DJI team
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Hello and good day MemsthatuCall. I am sorry for the trouble and for reaching out. Can you please PM me the order number of the said device for us to be able to assist you further. Please keep us posted. Thank you.
2019-6-17
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MemsthatuCall
lvl.1

United States
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DJI Stephen Posted at 6-17 09:27
Hello and good day MemsthatuCall. I am sorry for the trouble and for reaching out. Can you please PM me the order number of the said device for us to be able to assist you further. Please keep us posted. Thank you.

Yes the order number is 0015647081901.

I can't find the PM button so I'm replying to you here
2019-6-17
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DJI Stephen
DJI team
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MemsthatuCall Posted at 6-17 11:03
Yes the order number is 0015647081901.

I can't find the PM button so I'm replying to you here

Thanks for the order number, our logistics team has contacted FedEx to handle it as soon as possible, please don't worry and keep an eye on the FedEx tracking website for the update.
2019-6-17
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MemsthatuCall
lvl.1

United States
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DJI Stephen Posted at 6-17 22:33
Thanks for the order number, our logistics team has contacted FedEx to handle it as soon as possible, please don't worry and keep an eye on the FedEx tracking website for the update.

Thank you! As of right now the error message is still there. Here's hoping it resolves soon.
2019-6-18
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DJI Stephen
DJI team
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MemsthatuCall Posted at 6-18 05:16
Thank you! As of right now the error message is still there. Here's hoping it resolves soon.

You are very much welcome MemsthatuCall. Please try to refresh and check it form time to time to see if there will be changes. Please give as an update as well for us to be able to assist you further. Thank you.
2019-6-18
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fans9a3f19e0
lvl.1
Flight distance : 14682 ft
United States
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my drone is also stuck in Alaska on a custom form issue
2019-11-17
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djiuser_q5uGpD2YS0jz
lvl.1

United States
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Manufacturer name and address or manufacturer identification code (MID) for each commodity required.
Recommended action: Shipper or Importer must provide manufacturer name and address or manufacturer identification code (MID).
2019-12-22
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Brent Evans6
New
Flight distance : 61358 ft
United States
Offline

Mine is sitting right next to yours!
2020-2-26
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