Early June we went to the north of England and visited the Lake District National Park. We booked a Defender for a 3 day trip and crossed our fingers for good weather as it can be very unsure in that region. Sadly, the weather gods were not favorable to us and it resulted in 3 days of cold, windy and wet weather while it was in Belgium over 30°C. Besides that the Lake District is an unique and amazing landscape!
It was the first time I took my Mavic Pro on a trip and made some arial videos of the surroundings. Unfortunately I only have footage of 2 days because my drone dropped down and resulted in a broken gimball stabilization board. Anyway, please have a look at my first video and feel free to comment!
Hi, Thanks for sharing your stunning video for us. We're sorry to know about the incident happen to your drone. I would recommend you contact our support team to start up a ticket: https://www.dji.com/support. We have the professional team who would do their best to find out the reason for the incident and then the corresponding resolution would be provided. Please note that DJI will not provide a warranty repair for cases occurring after the expiry of the warranty period; otherwise, valid charges will apply. Thank you for your understanding. Best Regards!
DJI Gamora Posted at 6-20 08:20
Hi, Thanks for sharing your stunning video for us. We're sorry to know about the incident happen to your drone. I would recommend you contact our support team to start up a ticket: https://www.dji.com/support. We have the professional team who would do their best to find out the reason for the incident and then the corresponding resolution would be provided. Please note that DJI will not provide a warranty repair for cases occurring after the expiry of the warranty period; otherwise, valid charges will apply. Thank you for your understanding. Best Regards!
Hi, Thank you for the additional information, we're glad to know that you already fixed the issue and now ready to fly. Thank you for your continued support.Cheers!