I traded 3600 points last week and are "auditing." I would like to know the average time for release since I live in Brazil and my sister-in-law lives in the USA: She will come here in the next few days and would like to purchase DJI products in that country and deliver to her address. I have 100 dollars of credit today.

Thanks for the support.

Hi there, the auditing of one month will be conducted at the beginning of next month and the turnaround is about 3-5 business days, please kindly note and understand. If you have any questions, please kindly write to djifansforumadmin@dji.com for further assistance, thanks!

DJI Susan Posted at 6-25 02:58
Hi there, the auditing of one month will be conducted at the beginning of next month and the turnaround is about 3-5 business days, please kindly note and understand. If you have any questions, please kindly write to  for further assistance, thanks!

Okay, I'll plan here. At least now I have a deadline.
Thank you, Susan.

Junior SBC Posted at 6-25 12:57
Okay, I'll plan here. At least now I have a deadline.
Thank you, Susan.

My pleasure. If there is anything else we can help, feel free to contact us.

DJI,  one more question: the credits in the DJI Store expires?

Thanks for information

Junior SBC Posted at 7-3 14:28
DJI,  one more question: the credits in the DJI Store expires?

Thanks for information

Hi there, DJI Credit does not expire, you may refer to the FAQ here: https://store.dji.com/pages/dji-credit?from=store_footer

Thank you !