Issue / Error with Airdrop (iOS) and Osmo Action Videos
2489 4 2019-6-29
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dakrisht
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Flight distance : 627493 ft
United States
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Having an issue with the Osmo Action and sending video files via AirDrop to an iPhone 8 Plus.

I have been able to successfully send files from my DJI Mavic 2 Pro using AirDrop with no issues. My Mavic 2 Pro records in MOV (Quicktime) format and the HEVC H265 codec.

The Osmo Action is shooting Quicktime (.MOV) files and encoding using H.264.

When sending the files from my MBPro > iPhone 8 Plus I get an error:

AirDrop - Failed to save item. Save to iCloud drive instead?

The issue is obvioulsy with the file and I'm trying to figure out what in the file is causing this to happen. MOV and H264/H265 are fully supported by iOS.

I'm also shooting 4K/60P here and that should work also.

Happy to upload a sample file for DJI engineering analysis but this is a problem when editing solely on an iOS device (such as iPad Pro, iPhone) and LumaFusion.

The workflow is currently non-existent to get 4K video files > iOS and edit.

Help!


2019-6-29
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dakrisht
lvl.2
Flight distance : 627493 ft
United States
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Adding:

I have various files from the OSMO ACTION taken 2-weeks ago. Shot in the same format, same file type, container, codec, etc.

These files transfer to the iPhone via AirDrop with NO issue. The files I shot today do not transfer at all.

test_bad.mov is a clip from today's footage - doesn't transfer
test_good.mov is a clip from older footage - works just fine.

Target device is an iPhone 8 Plus running the latest version of iOS.

https://www.dropbox.com/s/lf3ehp5pz3u1bpk/test_good.mov?dl=0
https://www.dropbox.com/s/5hto7s8cebcf2tk/test_bad.mov?dl=0
2019-6-30
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dakrisht
lvl.2
Flight distance : 627493 ft
United States
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Looks like the issue is 4K/60p video.

Whip iPhone 8 Plus supports 60p, the files coming out of the Osmo Action (shot in 4K/60p) are not being accepted by iOS.

DJI - is there a fix for this coming soon?

4K/24/25/30 files transfer just fine. But 4K/60p is a no go.

Issue on DJI’s part IMO
2019-6-30
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dakrisht
lvl.2
Flight distance : 627493 ft
United States
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Dji hello?
2019-7-1
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dakrisht
lvl.2
Flight distance : 627493 ft
United States
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Thanks DJI for the great help! LOL
2019-7-6
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