DJI Tony
Administrator
Offline
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Hi, we're sorry for the inconvenience. The phenomenon may due to the crash that the drone has been experienced. Damages drones due to crash or any incident are recommended to send the aircraft to our facility for further evaluation. However, the repair fee would depend on the outcome of the damage assessment and the warranty period of the unit. For additional information, DJI doesn't recommend fixing the drone by our customer's end as this would void the warranty. For further details, please check the link below. We do appreciate your understanding.
https://www.dji.com/service/policy |
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