Gimbal motor overload
526 6 2019-7-3
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Pilsner87
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Czechia
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Hi. I have a problem with my Dji Phantom 4 pro +. Gimbal motor overload warning. Camera is off angle, and camera is shake and move if I fly  . I try calibration but dont work this.  Anybody have some idea what its wrong ? Thx

https://www.youtube.com/watch?v=xXNWIIb15lI




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2019-7-3
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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One of your motors could be going bad.  It's probably getting hot too.
2019-7-3
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DJI Gamora
Administrator

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Hi, there. Thank you for reaching out and we do apologize for the inconvenience. May I ask what happened prior to this issue? Did you experience any hard landing or crash? You can try to perform a gimbal calibration to see if there would be some changes. Also, I will highly recommend you to update your firmware for us to avoid any issues or problems. Please keep us posted on the latest updates for us to further isolate the issue. Thank you for your kind and understanding. Cheers!
2019-7-3
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Pilsner87
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Czechia
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ALABAMA Posted at 7-3 06:53
One of your motors could be going bad.  It's probably getting hot too.

Yes, after start dron, no flying, it's yaw motor and esc board very hot.
2019-7-3
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BagoDJIoperator84
Second Officer
Flight distance : 1077608 ft
United States
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Maybe try and reset the drone or do a gimbal calibration.
2019-7-3
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Pilsner87
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Czechia
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DJI Gamora Posted at 7-3 08:02
Hi, there. Thank you for reaching out and we do apologize for the inconvenience. May I ask what happened prior to this issue? Did you experience any hard landing or crash? You can try to perform a gimbal calibration to see if there would be some changes. Also, I will highly recommend you to update your firmware for us to avoid any issues or problems. Please keep us posted on the latest updates for us to further isolate the issue. Thank you for your kind and understanding. Cheers!

Hi, a have a second owner and I buy this dron with this problem. I think the drone had a light accident. but no damage can be seen visually.
Yes a try calibration gimbal but no change. I install the newest firmware yesterday, but I don't remember number of version. I don't have dron with me now.
And how I write post up yaw motor is very hot after I dron turn on and esc modul very hot too. Maybe I start with change yaw motor.
2019-7-3
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DJI Gamora
Administrator

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Pilsner87 Posted at 7-3 11:24
Hi, a have a second owner and I buy this dron with this problem. I think the drone had a light accident. but no damage can be seen visually.
Yes a try calibration gimbal but no change. I install the newest firmware yesterday, but I don't remember number of version. I don't have dron with me now.
And how I write post up yaw motor is very hot after I dron turn on and esc modul very hot too. Maybe I start with change yaw motor.

Thank you for the additional information. Sorry to hear about the problem.  I would recommend you contact our support team to start up a ticket: https://www.dji.com/support. We have the professional team who would do their best to find out the reason for the problem and then the corresponding resolution would be provided.  Please note that DJI will not provide a warranty repair for cases occurring after the expiry of the warranty period; otherwise, valid charges will apply. Thank you for your understanding. Best Regards!
2019-7-3
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