Hello everyone,

Dji spark body broke down and we changed body of spark. But right now, dji spark fall down 1 meter and touch the grown twice and flight again 2-3 meter. How can i solve that?

Hi. we're sorry for the mishap that happens to the drone. if the drone experience any incidents, DJI's recommend sending the unit to our facility to possibly use the warranty of the unit as we don't recommend our customers to fix the drone due to warranty avoidance. However, the warranty would depend on the outcome of the damage assessment and warranty period of the unit. If you wish to contact our support, please refer to the link below. We do appreciate your understanding.

www.dji.com/support

a mi me paso igual , vpy a demandar a la empresa porque dicen que no responden

djiuser_69DZgamAVSzO Posted at 7-30 18:43
a mi me paso igual , vpy a demandar a la empresa porque dicen que no responden

Hello there, sorry for the crash accident, the email response is different from the online chat or phone call, it may take some time to respond, we have informed the email team to reply as soon as possible, thanks for your patience and understanding.

My spark is doing the same thing. Did you ever find a solution?