RYZE
Super Moderator
Hong Kong
Offline
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Dear customer,
Thanks for your testing. Please confirm whether there is a setting which shows you the wireless connection might switch to the mobile data automatically once Tello 's Wifi has no internet access though it says connected. Please close it. Or please you can set your mobile phone in flight mode.
Oneplus6 is not compatible with Tello. If convenience, could you please send the mobile device model, Android version, app version (screenshots of the mobile device's setting page and app version information page ) to us? we will send these message to the R&D team and try to solve it.
I hope my answer can help you. Thanks a lot. |
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