ChadRo
New
Flight distance : 17497 ft
United States
Offline
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My wife was flying the Phantom on a residential real estate shoot. No trees, no overhead electrical, no wind, mid 80's. Read the log from the DJI controller. Basically, took off, flew to a height of 23 feet, lost GPS, fell to earth. Flight time 33 seconds. In my novice guesstimation, the drone lost GPS signal, went into ATTI mode, she didn't have time to recover from 23 feet and it crashed. The drone took minimal damage. The gimbal works but was knocked out of alignment and needs adjustment. One of the legs cracked and needs replacement, and the body has "popped open" at the seams and needs to be snapped into place. My question is, does DJI cover repairs due to GPS signal loss? What is the first step in the process of hopefully getting our Phantom back in the air with no cost to us? Any help is greatly appreciated. Thanks so much! |
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