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Help! Serial number check for mavic air
144 3 7-14 04:24
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farah zak
lvl.1

United Arab Emirates
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I bought my Dji Mavic air through Amazon. I was checking the serial number earlier and it says

Model: Unknown, build on: 11. May 2018


isn't it supposed to show the model?
Does that mean the item is not genuine or new, or anything wrong with it?




Hope I can find some answers here!


Thanks a lot, guys
7-14 04:24
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DJI Stephen
Super Moderator

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Hello and good day farah zak. Thank you for reaching out and for the inquiry. Can you please PM me the serial number of the said drone for me to be able to check. After checking the serial number on our database I will be sending you a PM for the said details. Thank you for your support.
7-14 08:00
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forum8
lvl.2
Flight distance : 488399 ft
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Canada
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I bought a new mavic air and i cannot activate it.  it gives me activation error -2.  please help
7-14 13:50
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DJI Mindy
Administrator
Flight distance : 7 ft
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forum8 Posted at 7-14 13:50
I bought a new mavic air and i cannot activate it.  it gives me activation error -2.  please help

Hi there, could you please PM me your serial number so that we can check?
7-14 18:55
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