Framerate not available
604 4 2019-7-17
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Adriano Araujo
lvl.4
Flight distance : 731565 ft
Brazil
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Sometimes the 1080p120fps and 3kp60fps are not available.

Sometimes just 720p120fps, 1080p100fps and 3k50fps are available

Still not figured out the correlations - seems to be random.

Off course, I would like to have 1080p120fps and 3k60fps available all the time.

Any clue?


2019-7-17
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DJI Tony
Administrator

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Hi, thanks for the inquiry. The available video resolutions for the Mavic Air are listed below. I would like to ask what is the model of your mobile device? Have you tried to uninstall and reinstall the application? Did you manage to use a different mobile device to isolate this matter? For additional information, please ensure that the files are saved and flight records were synced prior to delete the application. Please keep us posted on the latest progress.

4K Ultra HD: 3840×2160 24/25/30p
2.7K: 2720×1530 24/25/30/48/50/60p
FHD: 1920×1080 24/25/30/48/50/60/120p
HD: 1280×720 24/25/30/48/50/60/120p
2019-7-17
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Adriano Araujo
lvl.4
Flight distance : 731565 ft
Brazil
Offline

DJI Tony Posted at 7-17 13:27
Hi, thanks for the inquiry. The available video resolutions for the Mavic Air are listed below. I would like to ask what is the model of your mobile device? Have you tried to uninstall and reinstall the application? Did you manage to use a different mobile device to isolate this matter? For additional information, please ensure that the files are saved and flight records were synced prior to delete the application. Please keep us posted on the latest progress.

4K Ultra HD: 3840×2160 24/25/30p

I will try to reinstall DJI Go 4 and do further testing.
2019-7-18
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Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
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It might be unavailable in some flight modes.
2019-7-18
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DJI Tony
Administrator

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Adriano Araujo Posted at 7-18 06:46
I will try to reinstall DJI Go 4 and do further testing.

Thanks for the prompt reply. For additional information, please check it without using any intelligent flight modes. Please keep us posted on the latest progress.
2019-7-18
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