I ship my drone in recently for possible repairs, but I never received a Case No. Is it possible to retreive my Case No. from my account?

Hi Avatari, sorry to know you had troubles in receiving your case number (CAS). I managed to pull up your case using your Forum account. Kindly check your inbox later. Thank you for your patience. Should you have other concerns, please do not hesitate to reach us. We're here to help you.